WS - Health Professions Admissions Assistant - FWS

HEALTH PROFESSIONS ADMISSIONS ASSISTANT

Division: Support Services        Department: Admissions
Experience: Entry Level            Job Code: TBD
Supervisor/Reports To: Jennifer Lockhart

Provide front-line administrative support for Health Professions Admissions by greeting visitors, answering inquiries, and assisting with application processing. This role helps maintain organized records, supports admissions events, and delivers a welcoming experience for prospective students and families.

1. Serve as first point of contact at the front desk: answer calls, greet visitors, route inquiries, and schedule appointments – C, P, CT
2. Process and track application materials: data entry, scanning/filing, and maintaining confidential records – T, P, CT
3. Support admissions events and interview days: prepare materials, manage check-in, and assist guests – TW, C, P
4. Monitor shared email/inboxes; provide accurate information using scripts/templates and escalate complex cases – C, CT, P
5. Maintain spreadsheets/reports for prospects and applicants; update contact lists and mailing databases – T, CT, P
6. Contribute to special projects (e.g., outreach lists, mailings, deliveries) and other duties as assigned – TW, P

Competencies/Skills: Communication (C), Teamwork (TW), Professionalism (P), Career & Self-Development (CSD), Critical Thinking (CT), Community Transformation (CTR), Leadership (L), Technology (T)

Education Requirements: Must be a current UPIKE student in good standing.
Preferred Skills: Word; Excel; PowerPoint; attention to detail; strong active listening; written & verbal communication; willingness to learn.
Work Schedule: M–F, varies depending on workload; up to 20 hours/week; no Sunday/Saturday hours.
Work Conditions: Typical office environment.
Physical Demands: Keyboarding; reaching/handling; occasional lifting/carrying up to 20 lbs.
Pay Rate: $9.75/hour
Location: Admissions Office – HPE 6th Floor

Number of Positions: 1
To Apply: Submit application and resume through the UPIKE campus employment system.

Application Notes: Resumes and applications will be reviewed to determine if you meet the required qualifications for the position. If it is determined that you meet the required qualifications, your application materials will be used to identify a top group of the most highly qualified candidates. The University of Pikeville is an equal opportunity employer committed to assembling a diverse, broadly trained faculty and staff. The University of Pikeville does not discriminate on the basis of race, ethnicity, color, sex, gender, gender identity, sexual orientation, religion, national origin, age or disabilities in its programs, activities, hiring, or admission of students.