Join Our Campus Community!
Thank you for your interest in joining the University of Wyoming. Our community thrives on the contributions of talented and driven individuals who share in our mission, vision, and values. If your expertise and experience align with the goals of our institution, we would be thrilled to hear from you. We encourage you to apply and become a valued member of our vibrant campus community today!
Why Choose Us?
At the University of Wyoming, we value our employees and invest in their success. Our comprehensive benefits package is designed to support your health, financial security, and work-life balance. Benefits include:
At the University of Wyoming, we are committed to creating a supportive and enriching workplace. To learn more about what we offer, please refer to UW’s Benefits Summary.
JOB TITLE:
Patient Account Representative - Cheyenne
JOB PURPOSE:
Serve as primary point of contact for patients. Provide exceptional customer service in response to high volume of incoming calls regarding account status. Determine compliance with departmental policies and procedures and the Fair Debt Collections Act (FDCPA) and HIPAA regulations, position located in Cheyenne, WY
ESSENTIAL DUTIES AND RESPONSIBILITIES:
SUPPLEMENTAL FUNCTIONS:
COMPETENCIES:
MINIMUM QUALIFICATIONS:
Education: High School/GED
Experience: 1-2 years customer service experience in healthcare setting
Experience Evaluation
Minimum experience requirements are evaluated on a full-time equivalent (FTE) basis. Relevant part-time experience will be prorated based on hours worked. For example, two years working an average of 20 hours per week is equivalent to approximately one year of full-time experience.
Applicants must include the average hours worked per week for all current and previous positions. Failure to provide this information may affect the evaluation of qualifications.
DESIRED QUALIFICATIONS:
REQUIRED APPLICATION MATERIALS:
Complete the online application. The department additionally requests candidates upload the following document(s) for a complete application:
WORK LOCATION:
On-campus: This position provides vital support to clinic patients, and the successful candidate must be available to work and perform essential job functions within the UW Family Medicine Clinic, located in Cheyenne, WY.
WORK AUTHORIZATION REQUIREMENTS:
The successful candidate must be eligible to work in the United States, as sponsorship for any work authorization or work visas is not available for this position.
HIRING STATEMENT/EEO:
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. In compliance with the ADA Amendments Act (ADAAA), if you have a disability and would like to request an accommodation to apply for a position, please contact us at 307-766-2377 or email [email protected].
ABOUT CHEYENNE. WY
Cheyenne is the capital city of Wyoming. It's home to the Cheyenne Frontier Days Old West Museum, with exhibits about early rodeos and artifacts like 19th-century passenger wagons. The landscaped Cheyenne Botanic Gardens includes a labyrinth. Collections at the Wyoming State Museum include dinosaur fossils. For more information on Cheyenne and Laramie County please visit: https://www.cheyenne.org/
Job details are sourced from the employer's original posting.
Open job postingAbout the company
The University of Washington is a public research university in Seattle, Washington.