Cleaning and Facilities Maintenance Supervisor

We are seeking an experienced Cleaning and Facilities Maintenance Supervisor to take on a vital role in managing and enhancing cleaning operations and facilities maintenance. This position involves leading a team, coordinating services, and ensuring a consistently high level of cleanliness and presentation. The successful candidate will act as a key point of contact, managing contractors and maintenance activities, and implementing improvements to meet UOW Pulse's exceptional standards.
Responsibilities

• Lead and coordinate cleaning services, maintaining a spotless and well-presented environment across all UOW Pulse locations.
• Plan and supervise cleaning operations, allocating resources efficiently and managing contractors effectively.
• Maintain comprehensive operational documentation, including SOPs and SWMS, to ensure compliance and efficient processes.
• Act as the primary maintenance coordinator, engaging and managing contractors for timely and high-quality work.
• Schedule and oversee maintenance activities, ensuring adherence to organizational procedures and WHS obligations.
• Implement innovative service improvements, staying updated with industry best practices to enhance cleaning and maintenance operations.
• Ensure all facilities are safe, functional, and well-maintained, promptly addressing any issues or concerns.
• Provide operational oversight, monitoring, and evaluating cleaning services to maintain exceptional quality.
• Build and nurture strong relationships with contractors and stakeholders, fostering effective collaboration and communication.

About You

• Proven experience in cleaning or facilities management, with a track record of leadership and coordination.
• In-depth knowledge of cleaning procedures, standards, and best practices, ensuring a high level of expertise.
• Exceptional organisational skills, with the ability to manage time, prioritize tasks, and ensure efficient resource allocation.
• Proficiency in using software for operational documentation, maintenance management, and contractor engagement.
• Strong communication and interpersonal skills, fostering positive relationships and effective collaboration.
• Willingness to stay updated with industry trends and innovations, embracing continuous improvement.
• Proactive problem-solving skills, with a focus on implementing practical and effective solutions.
• Understanding of WHS obligations and a commitment to creating and maintaining a safe work environment.
• Flexibility and adaptability to changing priorities, ensuring a responsive and agile approach to work.

In return, we offer the following perks and benefits:

We have a generous package on offer to ensure you get the most out of your Pulse experience:

• Free Pulse Perks membership, which includes discounts at various food and retail outlets on campus and access to freebies and competitions throughout the year.
• Generous leave entitelments including concessional days and birthday leave!
• Opportunities to learn and grow. UOW Pulse runs gyms, retail outlets, student engagement activities and more on campus, with all business units working together to enrich student experience and bring the campus to life.

About us

UOW Pulse is a not-for-profit organisation that enhances campus life for students and staff through events, entertainment and experiences. We work across a diverse range of outlets and commercial sectors to provide and deliver a memorable experience for the entire UOW community.

Nestled within the scenic UOW campus, this location offers convenient access to the UniActive gym and pool, a range of dining options, Village Grocer, a chemist, hairdresser and childcare — everything you need for your daily essentials, all in one place.

For more information about this role and a copy of the job description, please contact [email protected].  To apply, upload a current resume and cover letter outlining why you believe you're a good fit for the role.

Applications close on Wednesday 30 September 2026

UOW Pulse reserves the right to interview candidates and fill the position prior to the closing date if a suitable applicant is found.

About Us

UOW Pulse is the social hub of the University of Wollongong. We offer entertainment and activities, food and retail, children’s services, student engagement, sport, recreation and much more. We offer a quality community to complement the student’s academic life with our sole purpose being to create the ultimate dynamic and engaging campus environment to enhance the community university campus experience. UOW Pulse prides itself on living its individual values of Support, Community, Agility, Quality and Play, within and incorporating the values of Integrity, Passion, Courage, Excellence and Collaboration.