UT Urgent Care Clinic has provided medical care for acute illnesses and minor injuries to Knoxville, TN and surrounding counties since 2007. UT Urgent Care is seeking experienced, well qualified full-time Patient Service Representatives for our Knoxville and surrounding county locations. Must be a team player and comfortable working in a fast-pace urgent care environment.
A successful candidate will be expected to perform the following duties but not limited to:
- Greet patients and assist with patient requests upon arrival to clinic
- Obtain and record demographic, insurance and financial information
- Collect co-pay, co-insurances and past due balances
- Verify insurance eligibility and ability to relay relevant information on payment policies.
- Answer multi-line telephone, relay patient messages to clinical team members
Position Highlights:
- Flexible Schedule: 36-hour work week scheduled between 3 shifts per week, with option for overtime pay (1.5 x hour)
- Hours: 12-hour weekday shift, 9AM-9PM/9-hour weekend shift, 9AM-6PM
- Shift Differential: Up to $2.00 per hour
- Growth: Performance based pay increases and promotions are available for team members to achieve at their own pace
- Professional Development: Opportunities for educational programs, professional development workshops and certifications offered through University of Tennessee Medical Center
Salary Description:
- $16.00/hr - $18.00/hr
- Dependent on experience
Benefits:
- Health Insurance: Medical, Dental, Vision, Life Insurance, Short and Long-Term Disability Insurance, Critical Illness, FSA, HSA with Employer Contribution
- Retirement: 401(k) with company matching and immediate vesting
- PTO: PTO, Sick, Bereavement Leave
- Support: Employee Assistance Program (EAP) with confidential support when you need it for counseling, legal and financial support.
- Employee Access Benefits:
- Fitness Center Access - Team Member Recognition: Monthly Team Member of the Month recognition with the opportunity to earn Amazon gift cards.
