University Physicians’ Association is seeking qualified applicants for Phone Triage Medical Assistant position for GI FOR KIDS in Knoxville, TN. Candidates must be detail-oriented and able to work under deadlines in a very fast-paced office. Applicants must be familiar with electronic medical record documentation, assessing the level of care needed, giving patient instructions, and making the patients their top priority. This position will work closely with physicians to provide a seamless patient experience.
Job duties include but are not limited to:
Answering calls from patients, and assessing their medical needs, accurately recording symptoms, existing health problems, relevant history of medical issues, assisting patients with scheduling, prior authorizations, obtaining pre-certs for MRIs and CTs, communicating test results, managing prescription refills according to compliance and protocol, and various other tasks. This position also requires the ability to establish and maintain professional relationships with physicians, patients and their families while conveying a positive image of the practice.
Position: Full-Time, 40-hours Monday - Friday, 8:00am to 4:30pm.
Full benefit package available including PTO, Sick Leave, Medical, Dental, Vision, STD, LTD, 401k with company match and immediate vesting, Life Insurance, Critical Illness, EAP, and more!
Job details are sourced from the employer's original posting.
Open job postingAbout the company
University Physicians' Association is a medical group that provides a range of healthcare services. They are involved in patient care, assisting providers with procedures, and managing patient scheduling and information.