Business Integration Specialist

Overview

The Business Integration Specialist ensures UT meets specific customer compliance requirements throughout the supply chain. This role partners cross-functionally with Sales, Order Management, Operations, and Logistics to support successful customer onboarding and ongoing compliance. Tracks compliance trends, identifies risk areas, and develops mitigation plans to address violations.

About Unrivaled Teamwear

Unrivaled Teamwear serves as the parent company of Gear for Sports and Knights Apparel, each an industry leader in sports and team apparel space. Our family of brands know what goes into great decorated garments, using top-quality fabrics and offering creative decoration options. Each brand offers customers a premier selection and exceptional service for all their sportswear needs, from T-shirts and caps to fleece, performance wear, and outerwear.

Essential Job Responsibilities

• Develops a deep understanding of customer vendor and routing guides. Communicate updates to relevant internal and external supply chain teams to ensure compliance and minimize risk of fines.
• Proactively identifies potential compliance risks and collaborates with internal teams to ensure adherence to vendor guidelines, helping to prevent penalties tracked through customer portals and supplier scorecards.
• Collects and analyzes data to validate vendor performance, identify trends, and drive reduction in customer non-compliance violations.
• Collaborate with cross-functional teams to manage and govern customer and item master data critical to meeting compliance standards and avoiding chargebacks.
• Leads the identification and implementation of process improvements that deliver mutual value to the customer and Unrivaled Teamwear. Conducts on-site visits to Unrivaled Teamwear and/or customer locations to uncover improvement opportunities and resolve issues.
• Partners with Operations to identify and implement training, development, and issue resolution opportunities that enhance customer satisfaction.
• Monitor key compliance metrics to ensure alignment with customer expectations and drive satisfaction.

Minimum Qualifications

• Four-year degree preferred or comparable experience.
• Strong knowledge order-to-cash processes
• 3+ years Supply Chain Distribution related experience
• ERP system experience
• Experience with EDI (Electronic Data Interchange) and customer portal systems
• Strong communication skills to collaborate across departments and with customers
• Demonstrate strong analytical skills to interpret data, identify trends and drive process improvements

EOE/AA: Minorities/Females/Veterans/Disabled

Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.  

This job description is not designed to cover or contain a comprehensive listing of all activities, duties or responsibilities that are required of the associate.  Other duties will be assigned as needed.

We maintain a drug-free workplace and perform pre-employment substance abuse testing as well as participate in E-Verify.