Shipping & Warehouse Associate efficiently prepares and packs auction items for timely shipment to buyers after auction. This position plays a critical role to deliver customer service excellence by meeting company standards to ensure auction items do not suffer damage during shipment/transit. This position assists with auction set-up, moving inventory, and general warehouse duties.

Essential Job Functions

· Prepares and packs shipments while meeting company standards of excellence for safety, quality, productivity, and efficiency.

o Builds custom wooden crates for specific auction items to withstand rough shipment/transit and weather elements.

· Ships auction items timely to buyers post-auction while meeting company standards of excellence for customer service.

· Assist and escort trade workers onsite, including but not limited to, electricians, plumbers, and pest control.

· Assists with on-site auctions.

o Pre-auction – Assists with preview floor layout and display set-up including handling, adjusting, and moving firearms, large props, display racks, and display cases.

o Auction – Delivers customer service excellence with professional conduct and positive attitude; assumes and acts as building security, as assigned.

o Post-auction – Assists with disassembly including handling, adjusting, and moving firearms, large props, display racks, and display cases.

· Performs general warehouse duties such as painting, cleaning, sweeping, trash removal and disposal, and inventory control by moving and handling auction items throughout facility.

· Works expected overtime and required auction weekends (approximately 6 per year).

o Participating in phone bidding duties during auctions as required.

· Completes other duties, tasks, and projects, as assigned.

Knowledge, Skills and Abilities

· Ability and willingness to learn, understand, and follow all company rules for firearm safety and general safety.

· Ability and willingness to learn, understand, and follow ATF and other regulatory compliance, and maintain such compliance.

· Knowledge, skill, and ability to demonstrate professional conduct and positive attitude.

· Strong work ethic with standards of excellence for safety, quality, productivity, and efficiency.

· Ability to understand the importance of prioritizing customer service excellence, and skill to demonstrate such.

· Ability to collaborate effectively with employees at all levels within the organization, and skill to demonstrate such.

· Ability and willingness to take initiative without prompting while using attention to detail.

· Ability to understand the importance of using discretion and maintaining confidentiality while working with sensitive information and data, and skill to demonstrate such.

· Ability to understand the importance of handling all equipment, tools, and auction items with care, caution, consideration, and respect, and skill to demonstrate such.

· Ability and willingness to travel with minimal overnight requirements.

· Ability to use and operate devices, office equipment, and machinery such as computers, copiers, scanners, and various printers.

· Ability and skill to operate hand tools safely and properly.

· Reads, writes, speaks, and understands English fluently.

Education and Experience

   High school diploma, GED, or equivalent required.

   Previous similar work experience highly preferred.

   Basic proficiency using Microsoft Office (Outlook, Word, Excel) required.