Job Description:
Group Product Manager – Conversion
About Upbound
Upbound Group, Inc. (NASDAQ: UPBD) is a technology and data-driven leader in accessible and inclusive financial solutions that address the evolving needs and aspirations of underserved customers. The Company's customer-facing operating units include industry-leading brands such as Acima, Brigit, and Rent-A-Center, serving customers across digital and retail experiences through more than 2,300 company-operated locations throughout the United States, Mexico, and Puerto Rico.
Job Purpose
As the Group Product Manager (GPM) – Conversion, you will lead the strategy, execution, and optimization of the customer journey from application through funded agreement. You will own a portfolio of products focused on reducing friction, increasing conversion, and delivering a seamless experience across digital, retail, and assisted channels.
You will lead a team of Product Managers while partnering closely with Engineering, Design, Marketing, Risk, Operations, Data & Analytics, Customer Experience, and business stakeholders to identify opportunities, validate solutions, and deliver measurable business outcomes. This role is responsible for balancing customer experience, operational efficiency, and portfolio quality to drive sustainable growth.
Key Responsibilities
Qualifications
Success in This Role
The ideal candidate is passionate about solving customer problems while delivering measurable business impact. They thrive in ambiguity, use data to guide decisions, and excel at bringing cross-functional teams together around a common goal. Success is measured by improving conversion, reducing customer friction, accelerating time to agreement, and delivering sustainable growth while maintaining portfolio quality.
Sponsorship
Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time.
Upbound Group is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Job details are sourced from the employer's original posting.
Open job postingAbout the company
The cloud service providers of today run their interfaces and services with control planes. They're able to enable self-service and flexibility to their customers without letting go of control, governance, reliability or security. Meanwhile, enterprises continue to run their cloud infrastructure with config — resulting in instability, security risks and low productivity. Upbound is democratizing the best kept secret in cloud computing — the control plane. By leveraging custom APIs, cloud engineers are no longer hindered by configuration drift, multiplying workspaces and frustrated developers. With Upbound, platform engineers get centralized control, governance and stability and developers get freedom of self-service. Upbound is the creator and maintainer of the popular open source project Crossplane, a framework for building cloud native control planes. The company is a Series B startup and has raised $69M in total funding. Upbound's backers include GV (formerly Google Ventures), Altimeter Capital and Intel Capital. For more information, please visit upbound.io.