Upperline Health, the nation's largest provider group focused on lower extremity, wound, and vascular care, is hiring a Practice Success Coordinator to support our value-based care program, Upperline Plus.
In this onsite, patient-facing role, you'll work daily at partner practices helping patients understand and enroll in Upperline Plus using an iPad. You'll build trust through friendly conversations, explain program benefits during check-in/check-out, and collaborate with clinic staff to hit enrollment and engagement goals and improve workflows.
About This Role:
You're educating patients and guiding them to enroll in a healthcare program, similar to a consultative sales or enrollment role. No sales experience is required, just strong interpersonal skills and the ability to clearly communicate value. Compensation includes a commission component tied to enrollment and engagement goals, making this a great fit for motivated, results-driven candidates looking to grow their sales skills in a healthcare setting. Our team enjoys excellent work/life balance - no night, weekend, or holiday shifts are required!
What You'll Do:
What You Need:
- High school diploma or equivalent
- 2+ years of customer service experience
- Comfort with iPads and Microsoft Office
- Strong communication skills and HIPAA awareness
Preferred:
- Background in retail, hospitality, or call centers
- Experience working with older adults/geriatric populations
- Results-driven, mission-motivated mindset
Benefits & Compensation: Medical, dental, vision, 401(k) with company matching, PTO, and parental leave. Compensation is competitive, includes a commission structure tied to enrollment performance, and is based on regional standards and experience. Earn $16–$20/hour based on your experience — plus monthly commission that rewards you for the results you drive!
