About Upserve, Inc.
Upserve is rebuilding the restaurant POS platform for independent full-service restaurants.
Restaurants today are navigating rising labor costs, staffing shortages, operational complexity, and increasing pressure from fragmented technology systems. Generic retail POS systems are not built for the realities of hospitality operations.
Upserve helps independent restaurants improve service, increase revenue per table, and run more efficient operations through restaurant-native POS, payments, reporting, guest intelligence, and operational workflows designed specifically for hospitality.
We are rebuilding our go-to-market organization with a focus on:
• operational discipline,
• measurable pipeline generation,
• scalable sales execution,
• and strong customer relationships.
About the role
Upserve is seeking a highly motivated Account Executive to turn inbound demand into closed business and help build a disciplined, scalable sales engine.
This role is responsible for:
• running discovery calls and demos with inbound leads and BDR-sourced meetings,
• managing the full sales cycle from first meeting to close,
• closing new business with independent full-service restaurants,
• and forecasting your pipeline accurately.
The ideal candidate is:
• consultative,
• competitive,
• organized,
• and comfortable speaking with restaurant operators and business owners.
This is an excellent opportunity for someone looking to:
• sell a restaurant-native platform into a clearly defined market,
• work a steady flow of qualified inbound opportunities,
• and grow into senior Account Executive or sales leadership roles.
What you'll do
Inbound Opportunity Management
• Respond quickly to inbound demo requests and meetings booked by BDRs and marketing
• Run discovery to understand:
• Work a steady inbound pipeline within defined response-time SLAs
• Deliver tailored demos of Upserve's POS, payments, reporting, and guest intelligence
• Connect the product to restaurant pain points including:
• Build a clear business case around revenue per table and operational efficiency
• Own the full sales cycle from first meeting through signed agreement
• Review prospects' current payment processing statements and present clear, accurate pricing
• Navigate pricing, contracts, and multi-stakeholder decisions
• Meet or exceed monthly and quarterly quota
• Communicate Upserve's value proposition clearly to owners, operators, and general managers
• Position Upserve against other restaurant POS competitors, including competitive replacement opportunities
• Share objections and competitive insights with the team
• Maintain accurate opportunity, activity, and forecast data in Salesforce
• Use the sales engagement platform and other GTM tools consistently
• Follow defined sales processes, SLAs, and qualification standards
• Partner closely with:
• Hand off new customers cleanly so what is promised in the sale is delivered at launch
• Contribute to a collaborative, high-performance sales culture
Qualifications
• SaaS, POS, fintech, or payments sales experience
• Restaurant or hospitality experience
• Familiarity with Salesforce or other CRM systems
• Experience with a consultative sales methodology
• Experience working in team-oriented environments
Within the first 6-12 months, successful Account Executives will:
• Consistently hit or exceed quota
• Convert inbound opportunities at or above team benchmarks
• Maintain an accurate, well-documented pipeline and forecast
• Build strong credibility with restaurant operators
• Shorten sales cycles through strong discovery and follow-up
• Contribute to refining Upserve's sales motion
$150,000 - $170,000 USD per year OTE (United States)
Job details are sourced from the employer's original posting.
Open job postingAbout the company
Upserve provides cloud-based point-of-sale and restaurant management software for food service businesses.