Residential Monitor (Evening Shift)

The House of Hope Residential Reintegration Program at the Recovery Center of Niagara is seeking a compassionate Residential Monitor. The Residential Monitor will provide compassionate, non-clinical care and treatment that follows OASAS 820 rules. Our goal is to help residents successfully return to daily life.

De-escalate: Maintain a secure, peaceful environment by using calm communication and following all emergency rules.

Monitoring: Ensure patients adhere to the program schedule and observe for inconsistent behavior.

Electronic Medical Record (EMR): Rounds, documentation, and maintenance of accurate records.

Team Collaboration & Compliance: Work cooperatively with staff, report rule infractions to the Director, and complete shift notes and paperwork accurately and on time.

Client Support: Guide residents through daily routines, build essential life skills, and support individual wellness plans during day and evening shifts

Shift

Tuesday to Saturday or Sunday to Thursday Two days working 8:00 am to 4:00 pm and to Three days working 12:00 pm to 8:00 pm

• Minimum Qualifications:

  • High school diploma or equivalent
  • One (1) year of related work experience

  Skills:

  • Detail oriented
  • Great interpersonal skills
  • Strong communication skills
  • Be kind - we’re here to help people and provide the best possible patient care
  • Be empathetic - understand that our patients are here to get better
  • Be emotionally intelligent - understand that patients can often be emotional over seemingly insignificant issues, and it's not personal!
  • Must be able/willing to de-escalate hostile situations
  • Willingness to learn