Field Analytics Manager

At Urban Utilities, our purpose is simple yet powerful – Enrich Quality of Life. With a $7 billion asset base and services spanning 1.5 million residents and more than 31,000 commercial customers across South East Queensland, we are committed to enhancing the liveability of our communities every day.

Your opportunity:

Are you passionate about ensuring clean and safe water for communities and the environment? We are looking for a dedicated Field Analytics Manager who will report to the Head of Trade Partnering, to lead our water quality monitoring and management efforts.

Our Customer & Innvoation Group contributes to Urban Utilities’ purpose and vision by protecting the environment and public health through our core treatment services; being prepared for the future through the treatment solutions and growth opportunities of tomorrow; and enabling economic growth and prosperity through our customer and developer services.

The purpose of this role is to Enrich Quality of Life through providing strategic leadership and direction to a highly skilled field analytics team that manage the selection, logistics, analytics, installation, maintenance, and data associated with a wide range of field sampling and remote monitoring systems whilst ensuring the health, safety and wellbeing of the team is managed.

This role creates value through partnering and collaborating with internal and external customers to ensure ongoing operational efficiency and compliance with environmental and product quality objectives.

Some of your accountabilities will include:

• Monitor and review performance against HS&E KPIs, and patterns of behaviour within the area of responsibility
• Take action improve performance and to resolve non-compliance with the organization's HS&E policies, procedures and mandatory instructions.
• Lead the review of existing operations and the implementation of innovation processes across the team to ensure the required continuous improvement outcomes are delivered.
• Identify and manage stakeholders, finding out their needs/issues/concerns and reacting to these by leading and coordinating the development of stakeholder engagement plans to support the communication of business information and decisions.
• Managing the deployment of appropriate internal and/or external resources to support the team in delivering their business strategy and plans.
• Communicate the actions needed to implement the function's strategy and business plan within the Field Analytics team; explain the relationship to the broader organisation's mission, vision and values; motivate people to commit to these and to doing extraordinary things to achieve local business goals.
• Ensure that business activities within the area of responsibility comply with relevant external regulatory and/or voluntary codes and with internal policies and procedures to minimize business risk and to protect the reputation of the organization.

About you:

We are seeking candidates who are passionate about shaping our future, and ideally have the following qualifications, skills, and experiences:

• You are a human-centric leader with a growth mindset, who supports and instils their team with energy and confidence to learn from both success and failures.
• You take on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.
• You builds partnerships and work collaboratively with others to meet shared objectives.
• You are a natural collaborator and enjoy meaningfully engaging with stakeholder groups to collaborate and align on key Environmental Solutions objectives.
• Familiarity with associated regulatory frameworks to ensure that Urban Utilities is adhering to prescribed environmental compliance requirements.

At Urban Utilities, we believe our workforce should reflect the community we serve. We welcome applications from people of all backgrounds and experiences, including First Nations peoples, people with disability, members of the LGBTIQ+ community, veterans, emergency responders and people from culturally and linguistically diverse backgrounds.

You might not meet every single requirement listed. If you are excited about the role and believe you can make a strong contribution, we encourage you to apply.

If you require adjustments at any stage of the recruitment process, please let us know so we can support you.

Why Urban Utilities

Urban Utilities delivers essential water and wastewater services to more than 1.5 million people across Southeast Queensland. Every day, our teams work to support thriving communities and a sustainable future.

• Generous Salary Packaging options, including novated leases
• Corporate discounts across Health insurance, technology and more
• 18 weeks of paid parental leave, 15 days personal leave including two proactive wellbeing days, and an additional day of leave each year to connect with friends and family
• Flexibility at UU depends on the type of work you do but could include options such as, 9-day fortnights and flexible days. Talk to us about what flexibility means to you!
• Urban Utilities is an endorsed employer for all women. See our range of benefits and policies directly at WORK180

There’s no us without you. Come shape the future with us.

How to Apply

Click ‘Apply’ to submit your application.

Please note: applicants may be required to undergo a Pre-employment medical, which may include Drug and Alcohol testing, as well as other background checks as part of the recruitment process for this role.

For further information please contact our Talent team at [email protected]

Our Talent team & Hiring Managers kindly request that no unsolicited CVs are sent for this role.