Job Overview
As a Medical Assistant, you will be responsible for providing support to ensure efficient operation of our outpatient center. You will support doctors and patients through a variety of tasks related to patient care management, organization, and communication. The target is to complete all activities accurately, with high quality, and in a timely manner.
Duties and Responsibilities
Employee Core Values:
- People First – Delivers exceptional customer service by putting patients first, approaching challenges with a problem-solving mindset, and consistently demonstrating professionalism, compassion, and respect for everyone
- Be Accountable – Consistently reliable and hard-working, demonstrating strong accountability and deep commitment to achieving responsibilities and goals
- We Before Me – Collaborative team player who steps in to help first and actively encourages teamwork to achieve shared goals Pursue Excellence – Expects, projects, and demonstrates excellence through consistent attention to detail in everything they do
- Communicate Well – Consistently delivers clear, concise, and professional communication across all interactions
Primary:
- Interview patients and document basic medical history
- Take vitals pre/post-op and document findings in their patient chart
- Organize, authorize, and schedule appointments for referrals
- Send prescriptions electronically, by fax, or by verbally calling them in
- Assist during medical examinations
- Triage patient calls, assess the problem, consult with the physician
- Produce and distribute correspondence memos, letters, faxes and forms
- Prepare and clean treatment rooms and medical instruments
