Description
US Signal is a leading data center services provider, offering secure, reliable network, cloud hosting, colocation, data protection, and disaster recovery services — all powered by its expansive, robust fiber network. US Signal also helps customers optimize their IT resources through the provision of managed services and professional services.
We're hiring a Data Center Technician to join our team at our Eden Prairie, MN data center. This is an onsite role with shift options of 7:00 a.m.–7:00 p.m., 7:00 p.m.–7:00 a.m., or an 8-hour flex shift supporting night coverage on variable days. The role also requires on-call and after-hours support as needed. We are hiring for multiple openings.
Functions/Responsibilities:
• Facility Monitoring: Conduct daily rounds and monitor systems to ensure reliability of electrical, mechanical, and
fire safety systems.
• Maintenance & Incident Response: Perform preventive maintenance, troubleshoot equipment issues, and respond to facility and
rack-level events within SLAs.
• Hardware & Rack Operations: Install and decommission racks, provide remote hands support, and customer support.
• Cabling & Infrastructure: Install, test, and maintain copper and fiber cabling; execute rack and stack procedures aligned with
airflow and cable management standards.
• Work Orders & Vendor Oversight: Manage work orders via Salesforce, coordinate with vendors and contractors, and support
customer service requests.
• Access Management: Oversee physical access control systems and badge issuance for employees, contractors, and visitors to
ensure secure entry to buildings and restricted areas in compliance with company policies.
• Emergency Procedures: Follow escalation protocols and incident response plans to ensure system uptime and personnel safety.
Job details are sourced from the employer's original posting.
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