US Signal is a leading data center services provider, offering secure, reliable network, cloud hosting, colocation, data protection, and disaster recovery services — all powered by its expansive, robust fiber network. US Signal also helps customers optimize their IT resources through the provision of managed services and professional services.
Join our team as an Optical Field Technician responsible for daily network monitoring and coordination of all field activities across Northern Indiana. This role requires comprehensive knowledge of fiber optic networks and the ability to resolve network issues from circuit turn-up through detailed maintenance. A company vehicle is provided to support regular travel across the territory. On-call availability is required to support 24/7/365 emergency response.
What You'll Do
Test, turn-up, and maintain circuits ranging from DS-1 to OC-192, optical transport equipment, and customer premises equipment (CPE). Install network elements and perform monthly facility maintenance of telecommunications equipment across the assigned territory. Troubleshoot network issues using Cisco CTC or CTP platforms and provide second-level support to the Network Operations Center. Coordinate directly with customer representatives, operating companies, and internal teams to drive timely resolution of service issues. Install telecommunications equipment on customer premises. Complete special projects and assignments as directed by management.
What to Expect
This is a field-based role requiring regular travel throughout Northern Indiana (between South bend and Fort Wayne). A company vehicle is provided. Candidates must be available for on-call response 24/7/365 and able to respond to emergency situations outside of standard business hours.
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