*Bilingual Portuguese language required*** Responsible for screening, referring and diagnosing internal inquires and work requests. Performs trouble shooting in the identification of applicable problems related to the infrastructure, systems, applications and network communications. Moderate understanding of the general aspects of the job (i.e., familiarity with terminology and standard procedures). Basic understanding of content area of function. Follows defined procedures. Proposes and implements solutions to routine problems with direction from supervisor. Refers atypical problems to others. Close supervision. Reports on activities regularly to supervisor in well defined format. Gathers information and/or data independently using established and well defined procedures. Recommends actions to improve efficiency. Performs duties within prescribed time frames. Errors can be easily and quickly detected within the immediate work unit. Contributions limited to task related activities. Contacts are primarily within immediate work unit.
Should know BILINGUALor PORTUGUESE Language
All your information will be kept confidential according to EEO guidelines.
Job details are sourced from the employer's original posting.
Open job postingAbout the company
USTECH is a global firm providing a wide-range of talent on-demand and total workforce solutions. Through the USTECH Talent Network of 100% company-owned and managed offices, we provide highly-skilled professionals whose education, skills and experience are vetted and matched to your unique hiring needs, work environment and company requirements. Our 24x7 global service delivery drives time and cost out of any recruiting and staffing process (15-30% cost reduction in most cases) across all of our services and solutions, providing you with the talent you need on-demand when, where and how you need it.