JOB SUMMARY

Bartenders create a spirit of excellence and fun and can be key in creating an indulging experience for our guests. They must have a wide breadth of knowledge and ability to recommend items as well as ensure consistent drink quality by preparing orders in a short period of time and in accordance with recipes and guidelines. They also maintain a clean, sanitary, and safe work area in a fast-paced environment, while providing superior guest service. \

JOB DUTIES

• Greet guests who approach all bar area immediately with a smile and warm hospitality, embodying Nice and Amazing Service.

• Demonstrate Passion and Commitment by rapidly and accurately taking food and beverage orders and using selling maximizations for every guest.

• Create a unique and amazing experience for guests by possessing full knowledge of bar and menu items and being able to make recommendations.

• Check patrons' identification to ensure that they meet minimum age requirements, 21 or order, for consumption of alcoholic beverages.

• Mix, garnish and serve alcoholic and non-alcoholic drinks for server orders, patrons of the bar, lobby and lounge following standard recipes.

• Clean as you go including glasses, utensils, bar equipment, and bussing tables.

• Implement alcohol service and safety training, including but not limited to the following: ensuring that alcohol is consumed in designated areas only, not over serving an intoxicated guest, and do not hesitate to ask for management intervention if necessary.

• Set up and maintain appropriate stock levels for the bar.

• Keep Bar Supervisor up to date on inventory levels.

• Wash and sanitize all stemware.

• Process all payments correctly and promptly to ensure they have a smooth transition into the theater.

• Navigate guest complaints and assist with requests or direct them to proper resource if unable to assist.

• Complete all opening, mid and closing procedures- including but not limited to side work.

• Other duties as assigned.

EDUCATION AND/OR EXPERIENCE AND SKILLS

• Must be 18 years or older

• 1+ years of bartending experience with full bar

• ServSafe and Alcohol training certifications required

• Ability to work with Vista Point of Sale System and perform basic math

• Strong interpersonal skills for interacting with employees, guests, and management

• Organized and able to prioritize in a fast paced and constantly changing environment while maintaining a smile and positive attitude

• Great communication skills with the ability to handle difficult and stressful situations and issues in a positive manner