PURPOSE
Through direct interaction with drivers, determine maintenance and/or mechanical related issues with equipment and create descriptive repair information for repairing technician.
PRINCIPAL ACCOUNTABILITIES
Interpret driver issues and create descriptive repair information for repairing technician.
Schedule service and repairs in the shop through consultation with the shift supervisor.
Monitor and report estimated time of completion for driver and Operations.
Create and update purchase orders for parts and units at local vendors.
Provide prompt and courteous customer service for our driver team members.
Qualifications and Education Requirements
High School diploma or equivalent.
Familiarity with Class 8 vehicle equipment.
Preferred Skills
Good written and verbal communication skills.
Ability to deliver exceptional service through positive engagement and patience.
Ability to work in a team environment to continuously improve results.
Ability to promote a culture of trust and safety.
Job details are sourced from the employer's original posting.
Open job postingAbout the company
USA Truck is a full-truckload, irregular route, long-haul truckload carrier.