Responsible for clinic management support by planning and coordinating the day-to-day operations of clinical services as it relates to patient and staff members within a clinic setting.
Responsibilities
- Manages, plans and coordinates the day-to-day operations of clinical services.
- Supervises staff and clinic schedule/workflow and implements/monitors approved policies and procedures.
- Provides administrative oversight and support for the delivery of patient services; acting as liaison with patients, businesses, academic administration and faculty to include planning for space allocation and prudent resource utilization between the locations.
- Interviews, selects, trains, develops and evaluates employee performance.
- Manages activity in meeting patient and revenue targets in line with budgets and gathers/analyzes relevant activity data.
- Manages relationships and requirements at local level.
- May travel between locations in providing day-to-day oversight to more than one location in maintaining physical resources efficient and cost effective while creating a safe environment.
- Performs all other duties as assigned.
Qualifications
- Ability to demonstrate in-depth knowledge of concepts, practices and policies with the ability to use them in complex varied situations.
- Ability to lead operational initiatives to meet or exceed service standards and expectations in assigned unit(s) and/or across multiple areas in a timely and respectful manner.
- Ability to make decisions guided by precedents, policies and objectives.
- Strong time management and organizational skills.
- Excellent verbal, written and interpersonal communication skills.
- Bachelor's degree is required.
- Experience working in Dental clinics is highly preferred.
