A Maintenance Technician is more than just a repair expert; they are the unsung heroes of the hospitality industry. They ensure that every property operates smoothly, every guest experience is seamless, and every small detail—whether it’s a leaky faucet, a flickering light, or a temperamental air conditioner—is taken care of before it becomes a problem.
They are problem-solvers, troubleshooters, and skilled craftsmen, responsible for maintaining the structural integrity and aesthetic appeal of hotels, resorts, and vacation rentals. Whether they’re fine-tuning an HVAC system or patching up drywall, they take pride in their work, knowing that their attention to detail shapes the guest experience.
- Complete maintenance tasks and projects, traveling between multiple worksites each day.
- Create a welcoming environment for our guests and owners by ensuring our homes are well maintained general repairs, preventative maintenance & inspections.
- Respond to guest issues (assigned work order) regarding maintenance, as needed including but not limited to:
- Appliance troubleshooting
- Cable/Wifi troubleshooting
- Basic HVAC repair
- Light plumbing
- Basic electrical knowledge.
- Paint, clean, and troubleshoot repairs inside homes.
- Drywall, and basic carpentry skills.
- Establish and maintain open, collaborative relationships with team members and management team.
- Correspond on a regular basis with your local management team and team members.
- Be available and willing to assist your colleagues and management team when necessary.
- Provide cross-coverage with housekeeping department when necessary to ensure urgent issues are addressed.
- Assist in ground maintenance and upkeep.
- Collect and remove trash and debris.
- On-call service for after hour's emergencies, rotating with another team member.
- Ensure follow through on assigned maintenance tasks using in-house assignment system and respond to time-sensitive maintenance needs.
- Coordinate with third-party service providers.
- Evaluate the condition of the vacant units.
- Attend all mandatory individual and team meetings.
- Highly organized.
- Reliable, ability to meet deadlines, and a team player.
- The ability to follow-up and follow through with assigned tasks.
- Self-motivated and customer service oriented.
- Ability to see projects through to completion.
- A keen eye for details.
- Great with customers.
- Collect and remove trash and debris.
- Ability to regularly lift over 20 lbs.
- Applicants must have reliable transportation.
- Applicants must be willing and able to work overtime for emergency calls which may include weekends, holidays and after hours.
- Applicants must have a valid driver’s license and insurance.
- All applicants will be required to a background screening
- Other responsibilities as assigned - because every day looks different.
