This position is responsible for inspect all meeting and banquet sets for quality and correctness other job duties of this role include, but are not limited to the following:
- Provide superior guest service and assistance in a professional, cheerful, courteous, and timely manner
- Train and supervise staff in all areas of their job
- Maintain high standards of department by enforcing policy
- Maintain inventory of equipment and supplies
- Complete daily work schedule and take responsibility for completion
- Take initiative to improve product and service
- Read, understand and organize daily’s, weekly’s, and banquet event orders
- Maintain departmental storage areas and offices
- Be available to group leaders to ensure their requirements are met
- Know all types of room set-ups and table configurations
- Set meeting and banquet rooms with critical eye for detail, as to achieve “zero defect”
- Carefully lift, carry, and maneuver all types of furniture and equipment for extended periods of time
- Ensure meeting and banquet rooms, public areas, and bathrooms are kept clean
- Respond to client’s many requests and changes in an efficient and professional manner
- Interact positively with other departments
- Actively uphold Resort and departmental quality of service standards
- Correct and signpost events in a timely manner
Qualifications:
- Able to lift up to 75 pounds
- Positive “can do” attitude
- Able to work under pressure
- Pride in work
- Flexibility; willing to work long hours when needed
- Ability to lead by example
- Self motivated and motivator of staff
- Strong communication skill
- Enthusiasm for guest service
Interesting and Informational Links:
