PURPOSE/OBJECTIVE
Prepare and serve alcoholic beverages for guests and oversee bar operations.
DUTIES & RESPONSIBILITIES
- Provide superior service to our customers (internal and external) at all times. Follow the Resort Etiquette Guidelines while interacting with the guests and respond to all guests in a courteous, efficient manner.
- Open bar facilities. Stock and set up bar for service.
- Mix drinks.
- Serve drinks to customers and/or wait staff.
- Maintain good customer relations; interact with customers in a pleasant but professional manner.
- Ensure that all bar staff adhere to state liquor regulations.
- Determine when customers should not be served liquor.
- Handle or supervise the handling of disturbances created by disorderly or intoxicated patrons.
- Perform cashier duties: set up cash drawer; take payment and return correct change; cash out at end of evening.
- Train and plan, assign, check and evaluate work of wait staff and bar workers with regard to bar-related duties. Assist in interviewing and hiring staff. Allocate tips. Assist in planning work schedules.
- Order and maintain an appropriate inventory of liquor, food and supplies, adjusting to varying levels of projected business. Prepare any related records/reports.
- Perform other tasks as assigned.
WORKING RELATIONSHIP
- Reports to Restaurant Manager.
- Works closely with Host/Hostess, Servers, Cooks, etc
PHYSICAL REQUIREMENTS
- Ability to stand for long periods of time.
- Ability to bend, lift and carry heavy objects.
QUALIFICATIONS
- High School education plus one to two years of relevant bar, night club and/or food service experience, or a combination of education and experience from which comparable knowledge and skills are acquired.
- Excellent basic knowledge and skills related to bar set up and drink preparation.
- Excellent knowledge of state liquor regulations.
- Good basic administrative and math skills; familiarity with liquor inventory control.
- Neat appearance and strong customer interaction skills.
- Ability to deal with customers in a courteous and efficient manner.
- Ability to deal effectively with all patrons.
- Must be 21 years of age or older.
- Must have a valid Food Handler’s Permit and Tips & Sips certificate.
