Call Center Operations Agent - Year Round/Full Time - Keystone, CO

This customer service position will work on a call center team to book reservations for Keystone homeowners, Keystone conference attendees, and/or Keystone guests booked through external channels.  This is a great entry level position for someone interested in starting a career and growing with our company.

Primary agent duties include, but are not limited to:

• Answering phones in a call center environment
• Providing excellent customer service and accurate information on all aspects of properties, activities, and amenities to owners and guests.

Job Qualifications:

• Must be customer-focused
• Able to work a flexible schedule, and has excellent verbal communication skills - required
• A positive and professional attitude is essential.
• Enthusiastic attitude of the travel industry is a plus.
• Perform work with a high degree of accuracy- required
• Must be willing to work weekends and holidays as needed -required
• Familiarity with Keystone Resort - Preferred
• LMS software experience - Preferred
• Able to work on the phone for long periods of time

Compensation: $10.45/hour.

Interesting and Informational Links:

• Find out more about Vail Resorts Recruitment and “like” our page on Facebook
• Find out more about Keystone Resort
• Find out more about our Company Policies