Evening Housekeeping Supervisor - Full Time - Year Round - The Arrabelle, a RockResort

Housekeeping Supervisor - Full Time - Year Round - The Arrabelle, a RockResort - Vail, CO

The Arrabelle is a luxury Vail hotel ideally located in the heart of the much-acclaimed Vail Square. Nestled against the base of North America's #1 ski resort, just footsteps from the Eagle Bahn gondola, The Arrabelle at Vail Square was inspired by the classic grand alpine hotels of Europe.  Here at The Arrabelle, exceptional Vail accommodations, supreme mountain resort amenities, and timeless elegance and charm come together like never before.  Hotel amenities include 60 luxury hotel rooms and suites, Tavern on the Square, a European-style pub with indoor and outdoor dining, RockResorts Spa® and fitness center.

Job Summary:

The Housekeeping Supervisor at the Arrabelle is responsible for the supervision of the cleaning of hotel guestrooms according to RockResorts' standards by providing the highest level of quality and service for hotel guests.  This person will be responsible for the following:

• Prioritizing, assigning and coordinating housekeeping functions and requests for all shifts including monitoring radio calls and organizing staff in an efficient manner
• Supervision, training/ coaching, brand standard implementation, handling guest challenges with care and concern, and ensuring guest requests are fulfilled in a timely manner
• Inspection of rooms to RockResorts' standards as assigned by section, correcting deficiencies and notifying management on deficiencies
• Replenishing linens, amenities and other supplies in guest rooms
• Monitoring and resolving any issues relating to public areas, restrooms, pool and hallways
• As needed, fulfill all job responsibilities expected of Room Attendants, Housepersons and Public Area Attendants including all general cleaning functions across the resort.

Qualifications:

• High school diploma or equivalent. -required
• Minimum one year of resort housekeeping experience. -required
• Previous supervisory or management experience in a guest service setting. -required
• Basic computer skills. -required 
• Must be able to communicate effectively and professionally in English. -required 
• Must be able to lift up to 50 lbs. -required
• Must be able stand for long periods of time and be able to access all areas of the resort. -required
• College degree in a Hospitality Management program. -preferred
• Experience with Microsoft Office applications including Word, Excel and Outlook. -preferred
• Experience with LMS. -preferred
• Bi-lingual in Spanish. -preferred

Learn more about:

The Arrabelle: http://arrabelle.rockresorts.com/

Vail Resorts Grooming Policy: http://jobs.vailresorts.com/info/company-policies.aspx Vail Hospitality's Grooming policy may be slightly more stringent due to our luxury brand.