At RockResorts/Vail Resorts Hospitality, we affectionately refer to our housekeeping department and room attendants as the "heart of the house"! By adhering to the highest quality of industry standards, our housekeeping staff ensures guest satisfaction every step of the way. Looking for guest service oriented individuals who value cleanliness, are energetic, organized/methodical, who want to reward hard work with some fun on the mountain. If you want to experience one of the most AMAZING places in the world, come join the hospitality team in Keystone!
Executive Housekeeping Manager's Responsibilities Include:
- Manage room inventory and housekeeping tracking team
- Keep track of all housekeeping employee daily
- Work with Front Desk on room priorities and needs
- Create the schedules for the housekeeping department
- Manage the Payroll Assistant and Closet supervisor
- Work with training manager on new employee placement and staffing needs
- Work with Housekeeping managers on priorities and housekeeping work daily
- Work with the Housekeeping managers on housekeeping productivity
- Work with Housekeeping and Association managers to ensure that the VIP/Comp/Alerts/Stayover report is completed every day
- Host the daily housekeeping call and represent housekeeping in the daily stand up call
- Assist Senior Housekeeping manager as needed
Executive Housekeeping Manager's Qualifications needed:
- High School/College Degree preferred
- Must have 2+ years experience in hospitality rooms division, with progressive levels of responsibility. Housekeeping experience highly preferred.
- 2+ years experience in managing people required, including expertise in scheduling, managing room inventory, employee productivity
- Proficient in Microsoft office esp. Excel and Outlook. Knowledge of LMS helpful
- Must be able to speak, read and write in English. Conversational Spanish very helpful.
- Valid drivers’ license helpful
- High level skill in interacting with a diverse group of people, including employees from different cultural backgrounds and guests from many locations. Must have excellent communication skills, and be able to clearly and effectively communicate with staff and guests.
