The Retail Talent Acquisition Manager oversees recruitment for all Vail Resorts Retail (VRR) populations, including field/stores, Corporate and Distribution Centers across multiple regions and states. Develops multi-dimensional sourcing and recruitment strategies to meet business/operational needs. Oversees high-volume and multi-season recruiting needs (winter/spring/fall ramp-ups, seasonal events). The Talent Acquisition Manager is responsible for managing relationships with VRR operations, partners with human resource leaders and the Vail Resorts enterprise-wide Talent Acquisition team to ensure effective staffing practices and for the delivery of assigned requisitions.
Relationship Management:
- Oversees Talent Acquisition for Vail Resorts Retail (VRR) including Corporate and Field positions across all grades/levels, in multiple states and regions, across multiple seasons (winter & summer), and across multiple brands
- Acts as the Talent Acquisition single point of accountability for VRR stakeholders
- Serves as Talent Acquisition SME for VRR business partners.
- Develops deep understanding of VRR business
- Establishes and operates customized TA sourcing strategies specific to VRR across all brands and regions, e.g., international hiring, job fairs/events, university partnerships, employment marketing collateral, etc.
- Ensures equitable resource allocations to meet staffing needs.
- Resolves escalated issues.
- Tracks and reports staffing demand, hired, gaps, etc.
- Reports entity status and conducts periodic status reviews with the business.
- Manages TA budget for VRR.
Delivery Management:
- Directs screening team that fills year round and seasonal staffing needs on assigned requisitions.
- Directs day-to-day TA delivery operations based on VRR strategies, including budgets, team and individual staffing assignments, candidate sourcing channels, candidate flow and operational metrics.
- Accountable to business managers for delivery on their entities’ requisitions.
- Reports delivery status on VRR requisitions to other relationship managers.
- Leads strategic employment marketing and branding initiatives.
- Leads job fairs, local college/university recruitment, and social media recruiting.
- Partners with Hiring Managers to create an international staffing plan.
- Partners with Field Management team to create and deliver ATS training and interviewing class schedules based on business demands.
- Conducts strategic meetings with hiring managers to ensure accurate workforce demand planning and effective /timely posting schedule of seasonal and year round positions.
- Conducts regularly scheduled meetings with VRR HR Director regarding staffing levels, TA programs, etc.
- Leads and/or participates in special projects such as optimization.
- Responsible for development of recruiters’ increased knowledge, skills and abilities.
- Conducts goal setting, performance evaluation, improvement plans and IDPs for direct reports.
- Demonstrates a friendly and professional demeanor consistent with Vail Resorts’ values.
- Manages team to deliver a high-volume work load.
- Provides professional communication and interaction in person, on the phone and through email.
- Functions under competing priorities.
- Utilizes reports to audit and drive for a balanced score card.
- Serves as SME on internal hiring process and systems.
- Ensures compliant hiring practices.
- Responsible for AAP, EEO, OFCCP reporting.
- Partners with local HR team to ensure efficiency and compliance in Vail Resorts background check process.
- Participates as an active member of the local Human Resources team.
- Achieves all financial goals including meeting budget and following PO process.
Minimum Job Requirements:
- Bachelor's degree or equivalent.
- 5+ years of full life cycle recruiting, with progressive increasing responsibility.
- Proven experience leading a team to achieve objectives.
- Experience successfully planning and delivering projects, programs and process improvements.
- Experience in recruitment marketing and branding, including social networks.
- Demonstrated experience building and maintaining business relationships.
- Experience successfully leading and implementing change.
- Proven ability to build internal and external customer/candidate relationships.
- Influential communication skills
- Strong written and verbal English communication skills.
- Demonstrated time management skills and ability to multi-task.
- Supervisory experience preferred.
- Prior high volume recruiting experience.
- Prior recruiting in a retail or seasonal environment.
- Strong stakeholder communication skills
- Ability to influence colleagues above and below current level
- Ability to successfully build relationships and interact with all levels in the organization, including executives.
- Experience with Affirmative Action Planning and EEO reporting.
