The Keystone Lodge and Spa is curently hiring a Night Audit/Front Desk Agent. This is the perfect position for someone looking for a more professional position who is looking to have days free and is able to work alone. A focus on guest service is a must as this position is responsible for handling the operation of the Front Desk.
Job Responsibilities include, but are not limited to:
- Position is overnight and applicant must be willing to work alone.
- Applicant must be able to valet guest vehicles and provide luggage assistance.
- Facilitate guest check-in and check-out and provide general information at our AAA Four Diamond Hotel
- Professional appearance, excellent guest service skills, ability to multitask and strong verbal communication skills are required.
- Candidates with prior guest service experience in a fast paced environment preferred.
- Potential for long term professional development
Job Qualifications:
- High school diploma or equivalent - College Degree - preferred
- Valid driver's license - required
- MS Office proficiency - required
- Prior front desk experience is a plus.
- Able to communicate with guest, homeowners, and colleagues with diplomacy and tact
- Previous knowledge of the Resort is strongly preferred
- Able to communicate effectively in English, both written and verbal
- Proficient on property management systems (SMS, PMS, LMS) - preferred
- Flexible schedule including weekends and holidays is required
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