Sales Associate - Bicycle Village - Aurora, CO

Sales Associates are responsible for maintaining outstanding customer service as per company standards, generating sales, merchandising, and safeguarding company assets.

Responsibilities include (but are not limited to):

• Serves customers by establishing rapport, building customer confidence, providing accurate information, and promoting product through point of successful sale
• Establish professional, yet personalized rapport with customer upon contact; by phone or in person
• Answer all questions, providing detailed information, and establishing trust with the customer to close of sale
• Describing and promoting product in line with customer's express needs as well as promoting purchase of related products
• Stocks shelves, counters, or tables with merchandise
• Promote extended warranty/maintenance agreements, parts and accessories purchase

This position is critical to the delivery of world class service and it is the responsibility of staff members to be friendly, courteous and helpful under all circumstances. 

Qualifications:

• Previous retail sales experience - preferred
• Maintain a working knowledge of products and trends within the industry
• Previous bike industry experience - preferred
• Ability to communicate fluently with co-workers and guests in accurate spoken and written English - required
• Commitment to exceptional customer service
• Basic computer skills - required
• Ability to work a flexible schedule; including nights, holidays and weekends - required

Learn more about Specialty Sports Venture and Bicycle Village

Vail Resorts' retail and rental operations are conducted through Specialty Sports Venture (SSV), a majority owned subsidiary. SSV operates over 180 year-round and seasonal stores under 40 + retail brand names specializing in ski, bike, golf and fly fishing products and gear.  We operate in world-class locations such as Aspen, Beaver Creek, Breckenridge, Keystone, Telluride, Park City, Vail, Lake Tahoe, Denver’s Front Range and the San Francisco Bay Area.

As a Vail Resorts employee you get way more than a paycheck or even a ski pass. Our Total Rewards program gives employees access to some of the world’s most beautiful playgrounds and luxurious properties—and the goods to enjoy each of them to their fullest potential.

Some of the benefits include:

• Employee discounts at our stores; including bikes and parts
• Free ski pass to our world-class resorts; including Breckenridge, Keystone, Beaver Creek and Vail
• Excellent training and professional development
• Employee Assistance Program (EAP)