Sr. Manager: HR - Retail
Vail Resorts Retail
Broomfield, CO
Vail Resort Retail operates over 180 year-round and seasonal stores under 40 + retail brand names specializing in ski, bike, golf and fly fishing products and gear. We operate in world-class locations such as Aspen, Beaver Creek, Breckenridge, Keystone, Telluride, Park City, Vail, Lake Tahoe, Minneapolis, Denver’s Front Range and the San Francisco Bay Area.
Job Summary: The Sr. HRM for Retail will work collaboratively with VR HR and VR Retail Operations to provide professional human resources support in a variety of HR related areas including employee relations, leadership coaching and development, performance management, employee engagement, Total Rewards (compensation, benefits, HRIS, payroll), process improvement, and recruitment. Plans and administers policies and processes relating to all phases of human resources activity. The Sr. HRM reports to the Director, HR- Retail.
Responsibilities include (but are not limited to):
- HR partner to director/manager level populations
- Supervises/manages HR Specialist team (HR paperwork processes, employee files, employee transactional tasks/support). Coach and develop the team for optimal performance
- Represents VR Retail division in HR projects, initiatives and policy/procedure development
- Point person for regionalized HR locations regarding employee relations, compensation, benefits administration, etc.
- SME on retail HR practices/procedures
- Maintain a collaborative partnership with operating and administrative units to ensure that Human Resources principles are being applied consistently and effectively while ensuring compliance with employment laws and regulatory requirements.
- Effectively handle employee relations issues using excellent analytical and problem-solving skills. Handle/resolve extremely confidential and sensitive issues
- Maintain a thorough knowledge and understanding of the VR Retail and Vail Resorts policies, code of ethics, mission, vision and values.
- Investigate confidential issues/complaints and counsel/coach employees and managers on employee relation matters.
- Identify problems and drive proactive solutions within prescribed company policy and/or the law.
- Work closely with benefits, compensation, organizational development, HR technology, corporate recruiting, and payroll departments
- Ensure that all employees are treated with fairness and integrity through sound employment practices, consistent policy administration, and compliance with regulatory authorities.
- Maintain current knowledge and understanding of regulations, industry trends, current practices, new developments, and applicable laws regarding human resources. Ensure organizational compliance with all local, state and federal regulatory agencies. Promote affirmative action and equal employment opportunity.
- Ensure compliance with all safety and work rules and regulations.
- Assist employees with performance management systems, reward strategy & communication, cash compensation programs, progressive discipline and other training needs.
- Maintains knowledge of and identifies legal requirements and government reporting regulations affecting human resources functions and ensures policies, procedures, and reporting are in compliance. .
- Prepares employee separation notices and related documentation, and conducts exit interviews to determine behind separations.
- Collaborate with HR Director on internal issues
- Facilitate orientation and management development training, as needed
Qualifications:
- Bachelor’s degree (in HR or related field preferred)
- A minimum of 5 years of HR Generalist / Manager experience
- Experience supervising HR processes and HR specialist teams
- PHR or SPHR certification a plus
- Proficient in MS Office applications; Word, Excel, Outlook and PowerPoint
- Communicate fluently in English
- Experience speaking publicly and facilitating trainings and seminars in a well versed manner, conducting webinars/conference calls
- Strong written and verbal communication skills
- Experience supporting director/VP level management populations
- Experience supporting diverse operational teams in multiple locations/states
Preferred skills:
- Knowledge of CA Labor Law
- Familiarity with People Soft HRIS/Payroll software
- Retail and/or resort experience
As a Vail Resorts employee you get way more than a paycheck or even a ski pass. Our Total Rewards program gives employees access to some of the world’s most beautiful playgrounds and luxurious properties—and the goods to enjoy each of them to their fullest potential.
Some of the benefits include:
- Medical, Dental, Vision and Prescription Drug plans
- 401 (k) Retirement Plan
- Free ski and snowboard pass to our world-class resorts
- Employee discounts at our retail stores
- Employee Assistance Program (EAP)
- Auto, Home and Pet Insurance
- Excellent training and professional development
