Keystone Lodge & Spa front desk agent facilitates guest check-in, check-out and provide general information at our AAA Four Diamond Hotel.
- Professional appearance, excellent guest service skills, ability to multitask and strong verbal communication skills are required.
- Candidates with prior guest service experience in a fast paced environment preferred.
- Potential for long term professional development
- Perform all duties assigned by managers
Qualifications:
- High school diploma or equivalent is required- College Degree preferred
- MS Office proficiency is required
- Prior front desk experience a plus.
- Able to communicate with guest, homeowners, and colleagues with diplomacy and tact
- Experience in a guest service environment is strongly preferred
- Previous knowledge of the Resort is strongly preferred
- Able to communicate effectively in English, both written and verbal
- Able to lift 30 lbs and to stand for long periods of time in excess of 4 hours without sitting
- Proficient on property management systems (SMS, PMS, LMS) - preferred
- Flexible schedule including weekends and holidays is required
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