HireFT
Browse JobsHow it worksPricingSuccess Stories
    Back to jobs
    VA

    Valiantys

    IT Services and Consulting

    EMEA Delivery Excellence Manager

    Dakar, SenegalRemoteFull-timePosted 2d ago
    All Valiantys jobs

    Job description

    About Valiantys

    Valiantys helps organizations transform how work gets done across the enterprise, leading with transformation consulting, enterprise service management (ESM), and engineering productivity. By combining deep process expertise with modern collaboration, automation, and value stream practices, Valiantys enables business, IT, and product teams to design connected, efficient, and human-centered ways of working.

    With a strong focus on the modern workforce, the company helps customers reimagine service delivery beyond IT, streamline cross-functional workflows, and improve flow and throughput for engineering teams.

    For more information, visit AI-Powered Solutions with Expert IT Consulting at Valiantys .

    Job Summary

    As our new Delivery Excellence Manager, you will play a key role in driving the consistency, quality, and performance of delivery practices across the EMEA region.

    You will contribute to achieving business objectives by ensuring high-quality outcomes, effective collaboration, and continuous improvement across delivery processes, reporting standards, and governance frameworks.

    Purpose & Responsibilities

    Delivery Standards & Governance

    • Define and maintain delivery standards, frameworks, and tools (PMRQ)
    • Ensure consistent adoption across Business Units and alignment with other regions
    • Act as the regional reference for governance and delivery standards

    Reporting & Operational Visibility

    • Define reporting standards to ensure reliable and consistent project data
    • Analyze trends to identify risks, gaps, and improvement opportunities
    • Provide Delivery Directors with visibility on performance, compliance, and risks

    Continuous Improvement & Transformation

    • Identify and prioritize improvement initiatives across delivery practices
    • Coordinate implementation of improvements across teams
    • Leverage client feedback and data to drive continuous improvement

    Cross-Functional Alignment

    • Ensure alignment between Delivery, Sales, and Pursuit Management
    • Support consistency across the end-to-end client engagement lifecycle
    • Align delivery practices with broader business processes

    Delivery Enablement & Accreditation

    • Contribute to defining delivery standards and competency frameworks
    • Support alignment of career paths and skill expectations across practices
    • Ensure compliance with partner accreditation requirements (e.g. Atlassian)

    Team Management

    • Lead and develop your team, fostering a high-performance culture
    • Set goals, monitor performance, and provide regular feedback
    • Support recruitment, onboarding, and team planning

    Your Team & Partners

    You will report to the Head of Delivery EMEA

    You will work closely with cross-functional teams, including:

    • Delivery Directors
    • Practice Directors
    • Sales and Pursuit Management teams
    • People & Culture and Finance teams

    You will manage a team including Delivery Excellence Analyst(s) and collaborate closely with delivery and consulting teams across the region.

    What We Are Looking For

    We are looking for someone who:

    • Brings strong experience in delivery management, governance, or consulting environments
    • Demonstrates strong communication and stakeholder management skills
    • Is structured, analytical, and driven by performance and quality
    • Thrives in a fast-paced, international environment
    • Is proactive, adaptable, and collaborative

    Additionally, you:

    • Have experience working with delivery frameworks, project governance, or operational excellence
    • Are comfortable working across multiple stakeholders and functions
    • Have experience operating in complex, multi-country environments (EMEA is a strong plus)

    Languages & Location

    You are fluent in English.
    Additional European language skills are a plus.

    This role is open to candidates based in any European country where Valiantys operates, as well as in Senegal, and follows a flexible hybrid working model

    Why Join Valiantys?

    Our team members are our greatest asset and we work hard to ensure that Valiantys is not only a great place to work, but also a platform for you to grow.

    Sense. We’re committed to giving you the level of information you need to make sense of your assignments. You will witness the impact of your actions.

    Training. We provide the time and budget to support your development and career growth.

    Flexibility. We support balance across the different pillars of your life.

    Equal Opportunity

    Valiantys is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to personal background, identity, or beliefs.

    Job details are sourced from the employer's original posting.

    Open job posting
    VA

    About the company

    Valiantys

    Valiantys helps organizations transform how work gets done across the enterprise, leading with transformation consulting, enterprise service management (ESM), and engineering productivity. They enable business, IT, and product teams to design connected, efficient, and human-centered ways of working.

    View all Valiantys jobs
    Industry
    IT Services and Consulting
    Open roles
    21

    Interested in this role?

    Apply with HireFT

    Free to start — no card required.

    Your fit

    How well do you match?

    Sign in to see how your résumé lines up with this role.