Collector (Hospital Billing & Collections)
Valley Presbyterian Hospital
Drive Revenue Integrity & Resolution
At Valley Presbyterian Hospital, our revenue cycle team plays a critical role in keeping operations running. We’re looking for a detail-oriented Collector to manage patient accounts from billing through resolution while ensuring timely follow-up, accurate reimbursement, and strong payer relationships.
What You’ll Do
- Manage assigned accounts from billing through final resolution or agency referral
- Follow up on claims and ensure timely payment collection
- Review accounts for outstanding balances, credits, and discrepancies
- Process contractual adjustments and write-offs in accordance with guidelines
- Submit claims documentation including appeals, rebills, EOBs, and medical records
- Communicate with payers, patients, and internal teams to resolve payment issues
- Interpret payer contracts, LOAs, and billing requirements
- Maintain accurate documentation and account notes
- Identify and escalate denial trends, billing issues, and workflow gaps
- Participate in payer calls, team meetings, and process improvement efforts
What You Bring
- 1+ year hospital collections experience (Commercial, Managed Care, Medicare, Medi-Cal, or Workers’ Comp)
- Strong understanding of UB04 billing and medical claims processes
- Knowledge of CPT, HCPCS, ICD-10 codes, and revenue cycle workflows
- Experience interpreting payer contracts and processing adjustments
- Proficiency in Excel and working with spreadsheets
- Strong analytical, organizational, and communication skills
- Ability to manage multiple accounts and meet deadlines in a fast-paced environment
Requirements
- High school diploma or equivalent
- Ability to obtain LA City Fire Card within 30 days
Why VPH
- Mission-driven healthcare organization
- High-impact role within revenue cycle operations
- Collaborative and team-oriented environment
- Opportunity to build expertise across multiple payer types
Apply today to help drive accurate reimbursement and financial performance at VPH.
