Guest Services Ambassador

Position Summary

Hop Shops is looking for an energetic, guest-focused Guest Services Ambassador to support our self-checkout experience. This is more than a traditional cashier role. Technology processes the transaction. The Ambassador creates the experience.

Location - Campbellsburg, KY

Pay - $15.50

Schedule - Multiple

Start date - As soon as possible

Responsibilities:

• Welcome and confidently guide guests through the self-checkout experience.
• Provide friendly, memorable guest service.
• Assist guests with transactions and Ribbiting Rewards.
• Monitor self-checkout transactions for accuracy and proactively assist when needed.
• Resolve common guest and Power Counter issues using established procedures.
• Maintain a clean, organized, and guest-ready checkout area.
• Support overall store operations as needed.