Functional Application Specialist Workforce & Resource Management

As a functional application administrator within the Ship Management Department (SMD), you contribute to a stable, future-proof application environment that supports our Planners and other users worldwide. You work closely with fellow functional application administrators and act as a bridge between the business, including planners and other end users, and IT. You ensure that the application fully supports business processes and is continuously improved.

Your responsibilities include:

• Acting as a liaison between users and IT to ensure the application aligns optimally with business processes;
• Solving cross-team and more complex application issues;
• Providing functional support for (complex) requests from planners and other users;
• Proactively identifying bottlenecks together with key users and answering functional questions;
• Supporting the testing of new functionalities and keeping relevant documentation up to date for both business and technical teams;
• Escalating issues when necessary and collaborating with vendors and technical teams;
• Ensuring the application complies with internal policies and external regulations;
• Actively communicating with stakeholders about changes, updates, and incidents.

With your contribution, you ensure that planners and other end users can work efficiently without unnecessary complexity, and that the collaboration between business and IT runs smoothly.

YOUR WORKPLACE

You will be part of the Ship Management Department, operating in an international environment with stakeholders around the world. Your base will be our headquarters in Rotterdam, overlooking the river Maas.

We offer a hybrid working environment (based on full-time employment: 3 days at the office and 2 days from home) and facilities such as an in-house gym to start or end your workday in an active way.