Primary Responsibilities:
Infrastructure & Systems Administration
- Administer and support Microsoft Active Directory, Group Policy, and identity management services
- Manage Microsoft Exchange environments, including on-premises and Microsoft 365 hybrid deployments
- Administer Microsoft 365 services, including:
- Entra ID (Azure AD), Intune, and Office 365 applications and services
- Maintain, patch, upgrade, and troubleshoot Windows and Linux server environments
- Support Windows-based workstation and endpoint infrastructure
- Administer VMware vSphere, vCenter, and ESXi virtualization platforms
- Manage Cisco UCS compute infrastructure
- Configure, support, and troubleshoot Cisco network switches and firewalls
- Administer enterprise storage platforms, including Dell PowerStore and Dell Isilon
- Monitor infrastructure performance, availability, capacity, and security
- Develop and maintain operational procedures, system documentation, and runbooks
Cloud & DevOps Operations
- Support and maintain AWS cloud infrastructure, ensuring high availability, security, and operational efficiency
- Design, implement, and manage cloud resources using Infrastructure as Code (IaC) principles and automation tools
- Collaborate with software development teams to support application deployments and improve operational efficiency
- Develop, maintain, and optimize CI/CD pipelines using tools such as GitLab CI, Jenkins, and AWS CodePipeline
- Support containerized environments using Docker and orchestration platforms such as Amazon ECS or Kubernetes (EKS)
- Implement monitoring, logging, and alerting solutions using AWS CloudWatch, Grafana, Prometheus, and related technologies
- Manage AWS security controls, IAM roles, policies, and compliance best practices
- Support backup, disaster recovery, and business continuity solutions across on-premises and cloud environments
- Analyze cloud utilization and recommend improvements for performance optimization and cost management
Operations & Continuous Improvement
- Troubleshoot complex infrastructure and application issues across cloud and on-premises platforms
- Perform root cause analysis and implement long-term corrective actions
- Identify opportunities for automation and operational improvements
- Evaluate emerging technologies, tools, and vendor solutions
- Participate in infrastructure projects, system upgrades, migrations, and cloud adoption initiatives
- Collaborate with business units and IT teams to deliver reliable technology solutions
Required Qualifications
- Bachelor's degree in Information Technology, Computer Science, Engineering, or equivalent experience
- 7+ years of hands-on IT infrastructure experience in enterprise environments
- Strong experience administering Microsoft Active Directory, Microsoft 365, Exchange, Windows Server, and Linux
- Experience supporting VMware virtualization environments
- Experience with enterprise networking, firewalls, storage, and server infrastructure
- Practical experience supporting AWS cloud environments
- Experience with scripting and automation using PowerShell, Python, Bash, or similar languages
- Experience with CI/CD pipelines and automation tools
- Strong troubleshooting and problem-solving skills across multiple technology domains
- Excellent written and verbal communication skills
Preferred Qualifications:
- Experience with AWS services such as EC2, VPC, IAM, RDS, S3, CloudWatch, Route 53, and ECS/EKS
- Experience with Infrastructure as Code tools such as Terraform or AWS CloudFormation
- Experience with Docker and Kubernetes
- AWS certification (Cloud Practitioner, Solutions Architect Associate, or SysOps Administrator)
- Microsoft certifications related to Microsoft 365, Azure, or Windows Server
- Experience in regulated environments such as pharmaceutical, healthcare, biotechnology, or life sciences industries
Must be able to perform the essential functions of the position, with or without reasonable accommodation; however, reasonable accommodations will be provided for qualified individuals with disabilities unless doing so would impose undue hardship.
The total compensation package for this position will also include incentive compensation and benefits such as health insurance, unlimited paid time off, parental leave, a 401k matching program, and other benefits to its employees.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, gender identity, sexual orientation, protected veteran status, or any other characteristic protected by law.
This is a full-time, onsite position requiring five days per week in the office.
If you reside in a state or locality with enacted pay transparency laws, you are entitled to request and receive additional details regarding compensation and benefits. For assistance, please contact us at 202-524-8238 between 8:00 AM and 5:30 PM ET, Monday through Friday.
