DC Co-Ordinator

We are a Supply Chain and Sales & Merchandising partner adding value to your business through a fully integrated, temperature-controlled network in Southern Africa.

But we are also more than that. We are people serving people. While we boast the best in tech and infrastructure, our people are our greatest resource. With our skilled, curious, can-do people at the forefront, our assets become your assets, our service your solutions.

Vector’s vehicle fleet includes a food industry first in ‘multi-temperature’ vehicles enabling the company to service business across frozen, chilled and ambient temperature zones on a single delivery.

Job Purpose
To coordinate the pickup and delivery schedule of stock through the distribution center.

Key Responsibilities

Stock Coordination

Place orders for Stores through the call centre.
Perform stock on hand counts for all principals at the DC.
Inform all stores of promotional activities and drive promotional activity with the sales team.
Ensure the optimum stock is delivered to the store to support any in-store promotion.
Take in orders from Vector sales reps and process orders for specific drives or additional volume.
Manage sales orders.
Manage returns and product recalls.
Manage stock levels by regularly checking stock on hand on the depot floor.
Check for expired stock and notify the relevant manager.
Follow up on short delivery’s and arrange the re-orders.
Liaise with the sales team and buyers.
Conduct price surveys.
Resolve customer complaints.
Follow up on deliveries from Principals to the depot.
Ensure that the stock cover is high on best sellers and optimum on other products.

Resolve customer complaints.
Follow up on deliveries from Principals to the depot.
Ensure that the stock cover is high on best sellers and optimum on other products.
Action the optimal flow of merchandise including fulfilment of product marketing introduction deadlines capacity planning.
Team Coordination and Self-Management
Take ownership and accountability for tasks and activities and demonstrate effective self-management in terms of planning, prioritizing and self-development.
Follow through to ensure that quality and productivity standards of work are consistently and accurately maintained.
Inform relevant parties in the event of tasks or deadlines not met the potential risks thereof and provide appropriate resolution.
Support and drive the business core values.
Manage colleagues and clients’ expectations and communicate appropriately.
Demonstrate willingness to help others and “go the extra mile” to meet team targets and objectives.
Champion training and development of self and others through utilizing available training opportunities or contributing to the development of new training solutions in collaboration with national training specialists.
Participate in and drive regular performance appraisals and ensure that own targets and goals are clear and achievable.
Maintain a basic appreciation and awareness of employee relations climate and ensure corrective action is taken where required in line with relevant legislation and company policy.

KPI’s
Efficacy of the coordinator of sales and deliveries
Fulfillment of promotional stock requirements
Stock level management
Customer compliant resolution
Coverage and accuracy of stock count

Qualifications, Skills and Experience Required for the Job

Qualifications and Experience

Merchandising/Logistics Diploma

Skills and Competencies

Behaviour Standards
Be brilliant at the basics.
Face the brutal facts.
Smash the silos.
Lead with integrity, respect and energy.
Be curious and challenge change.
Take accountability for results and people.

Knowledge
Sales and relationship management principles.
Vector products and operations.
Merchandising.
Marketing principles and practices.

Skills
Verbal and written communication.
Computer literacy.
Interpersonal.
Logical thinking.
Problem solving.
Analytical thinking.
Administrative.
Relationship

Attributes
Initiative and assertive.
Tolerant of stress and pressure
Attention to detail.
Deadline driven.
Able to priorities.
Professional

We look forward to hearing from you!