Title : Sustaining Engineer
Location : Fort Collins, CO
Type : Full Time
Job Description :
Sustaining engineer whose primary responsibility includes preparing customer resolution plans for issues involving network attached file systems (NAS), troubleshooting related to client connectivity protocol e.g. NFS, SMB, HTTP and FTP and the supporting file system utilities. Candidates should be able to employ troubleshooting skills to resolve complex problems that span multiple technologies and Operating Systems including but not limited to Red Hat Linux, CentOS, ProLiant Servers; Also troubleshooting HP Storage products and network connectivity. Candidates need to have an in-depth knowledge of Linux, crash analysis using utilities gdb debugger and network troubleshooting including trace analysis using utilities such as tcpdump and wireshark.
o Sustenance of NAS and Backup products
o Coordinating with HP's customers and internal stake holders
o Defect triaging, fixing and troubleshooting
o Release of software patches & testing
o Contribution to ongoing product releases by testing, technical & documentation reviews
o Conveying customer feedback to various engineering groups within HP
o Resolving customer issues and technical escalations related to products
o Providing regular updates on the progress
o Patch release and testing in the lab using customer use case information
o Interaction with the ERT end users and internal stake holders on technical fronts
o Support - work on critical, high visibility customer cases and provide action plans to ERT
Skills Required:
o C, C++ programing
o Defect fixing Linux Kernel, Network, NAS & SAN Storage, Linux filesystems
o Debug/Code analysis of Core Dumps & Kernel/OS/Application/Network logs
o Strong knowledge of Linux Kernel, boot processes and underlying OS functionality (including device drivers etc.), Networking, NAS/SAN Storage concepts, filesystems and expertise in doing filesystems maintenance using FSCK and other tools
o Experience in troubleshooting and debugging issues through core dump analysis and source code analysis
o Excellent analytical skills to understand and fix code written in C, Java & Unix Shell Scripts
o Software systems testing methodology, including writing and execution of test plans, debugging, and testing scripts and tools
o Software systems testing methodology including, debugging, writing/execution of test plans
o Excellent verbal and written communication skills
Thanks & Regards
Rahul Kumar
Ventures Unlimited Inc.
C/C++, Linux, Storage, SAN and NAS
Contact "Rahul Kumar" for more details at 856-842-1988 Ext:157
Job details are sourced from the employer's original posting.
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Ventures Unlimited is a service centric organization. Our success begins with our ability to apply our relationships, leverage technologies, and identify talent - often in combination - to an endless array of real-world customer needs