Rig Sales Service Specialist

Join our expanding team!

Venturi Supply is the parent company to a national network of distributors specializing in pipe, valves, fittings, tanks, and industrial supplies, proudly serving a wide range of industries. With deep local roots and national reach through the Venturi Supply platform, our mission is to deliver the critical materials, custom solutions, and reliable service our customers depend on.

At the heart of everything we do is our people. From the shop floor and counter to the job site and field, it’s our team’s expertise, commitment, and problem-solving mindset that set us apart. Their dedication fuels our service, drives our accuracy, and ensures every order is handled with care and urgency.

Backed by strategically located branches, a vast inventory, in-house fabrication capabilities, and decades of real-world experience, our teams connect infrastructure and industry to the essential resources they need to operate safely, efficiently, and successfully. We’re more than a distributor—we’re a trusted partner built on strong relationships, operational know-how, and a relentless focus on customer success.

Role Overview

The Rig Sales Service Specialist will increase regional awareness of Producer Supply Company's capabilities and product offerings through implementing a strategic sales initiative resulting in the growth of existing customer relationships and the creation of a pipeline to new relationships.

Lead Responsibilities

• Leads by setting a good example (role model) – behavior consistent with words.
• Develops, trains, and directs employees in all aspects of the job, including on maintenance plan for all department equipment to always keep equipment in operating condition.
• Facilitate problem solving and collaboration.
• Strives for team consensus and win-win agreements.
• Intervenes when necessary to aid the group in resolving issues.
• Assure that the team members’ issues are resolved quickly to avoid delays or missing goals.
• Encourages constant improvement.
• Recognizes team member accomplishments and exceptional performance.
• Communicates discipline and performance feedback as needed.
• Communicates all department production flow and workload concerns to the manager to ensure the completion of all daily orders.
• Ensure all employees in the department wear all the required PPE during the shift.

Responsibilities

• Maintain sales and service standards across multiple customers.
• Evaluate rig performance to determine job site visits and strategy.
• Organize a daily schedule of visits to different sites and customers.
• Travel to rig sites to analyze current product needs, make product recommendations, build, and present orders, and ensure customer needs are met from a product and service level standpoint.
• Optimize sales opportunities while delivering equipment to customers.
• Provide outstanding customer service by anticipating needs, answering customer questions, and outlining product knowledge, prices, availability, and uses.
• Establish pricing, credit or contract terms, warranties, and delivery dates.
• Consult with clients after sales or contract signings to resolve problems and to provide ongoing support.
• Performs additional duties as required and assigned.