The SAP & ServiceNow AI Automation Intern position is a project-based internship where the intern will “own” specific deliverables. The project is aimed at transforming our IT support operations by integrating cutting-edge artificial intelligence and chatbot features into the SAP support process. Operating at the intersection of SAP, ServiceNow, Compucom, and Veolia.chat you will analyze helpdesk data, optimize conversational chatbot workflows, and build high-impact self-service options and put structure to the process for continuous improvement. Your primary mission is to leverage AI tools to deflect repetitive or how-to tickets, empowering users and improving overall support efficiency.
What your day might look like:
In this role, your responsibilities will include (but are not limited to):
Skills You Will Develop & What We Are Looking For:
Skills You Will Develop:
Why Veolia?
Join a company that values Responsibility, Solidarity, Innovation, Customer Focus, and Respect. You'll have opportunities for comprehensive technical and commercial training, career advancement, and the chance to make a meaningful impact on sustainability and environmental protection.
At Veolia, we realize diverse teams make smarter decisions, deliver better results, and build stronger communities. We’re an organization that champions diversity and are proud to be an equal opportunity workplace. We offer challenging and meaningful careers, with competitive benefits and flexible work arrangements.
Compensation:
The compensation range is tied to the market for similarly bench-marked roles. The range is not an absolute, but a guide, and offers will be based on the individual candidate’s knowledge, skills, experience and market conditions, as well as internal peer equity. Depending upon all the preceding considerations for the final selected individual candidate, the offer may be lower or higher than the stated range: $20-$24 USD
Artificial Intelligence (AI) Disclosure:
We do not use Artificial Intelligence (AI) to screen, assess, or select applicants for this position.
Vacancy Status:
This posting is for an existing vacancy.
****Applicants are required to be eligible to lawfully work in the U.S. immediately; employer will not sponsor applicants for U.S. work authorization (e.g. H-1B visa) for this opportunity****
Veolia does not accept unsolicited resumes from external recruiting firms. All vendors must have a current and fully executed MSA on file before submitting candidates. Any unsolicited resumes and candidate profiles will be deemed the property of the company and no fee will be due.
As an inclusive company, Veolia is committed to diversity and gives equal consideration to all applications, without discrimination.
Job details are sourced from the employer's original posting.
Open job postingAbout the company
Veolia is a global leader in environmental services, operating across all five continents with nearly 218,000 employees. Specializing in water, energy, and waste management, Veolia Group designs and implements innovative solutions for decarbonization, depollution, and resource regeneration, supporting communities and industries in their ecological transformation. Within this framework, Veolia's Water Technology Business brings together a dedicated team of experienced professionals committed to tackling the world’s most complex challenges related to water scarcity, quality, productivity, and energy. Together, we pursue a shared mission to create a more sustainable future.