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    Verint

    Customer Engagement Software

    Technical Consultant

    Any, IndonesiaOn-SiteFull-time1+ yrs experiencePosted 3w ago
    All Verint jobs

    Job description

    The Technical Consultant L2 plays a key role in delivering high-quality software solutions by participating in the full software development lifecycle, including requirements analysis, design, development, testing, deployment, and production support. The role works collaboratively with cross-functional teams to build scalable, reliable, and customer-focused product features while continuously improving technical skills and adopting new technologies.

    This position offers an opportunity to work with modern web technologies, cloud platforms, DevOps practices, and agile development methodologies in a fast-paced engineering environment.

    Responsibilities

    • Develop and deliver product enhancements within agreed timelines and quality standards.
    • Participate in requirements analysis, solution design, coding, testing, and deployment activities.
    • Collaborate with Product Management, Quality Assurance, and engineering teams to understand business and technical requirements.
    • Ensure software meets functional and non-functional requirements, including performance, scalability, and reliability.
    • Perform unit testing, automation testing, and code reviews prior to release.
    • Manage code promotion and deployment activities across development, staging, and production environments.
    • Monitor production systems, troubleshoot issues, and support product releases.
    • Communicate project progress, risks, and issues to stakeholders and management.
    • Continuously improve technical knowledge, engineering practices, and product expertise.
    • Contribute to innovation and process improvement initiatives within the development team.

    Qualifications

    • Bachelor's degree in Computer Science, Software Engineering, or a related discipline.
    • Minimum 1 year of software development experience using Java, .NET, Python, or related technologies.
    • Strong experience with React.js, TypeScript, JavaScript, HTML5, CSS3, Node.js, and modern front-end development practices.
    • Experience with MERN stack technologies and RESTful web services.
    • Experience working with cloud platforms such as AWS or Azure.
    • Familiarity with Kubernetes, Docker, OpenShift/OKD, and CI/CD tools such as Jenkins or Harness.
    • Experience with monitoring and observability tools such as Grafana, Datadog, or OpsGenie.
    • Knowledge of MongoDB or other NoSQL databases.
    • Experience with software testing practices, including unit testing, automation testing, and testing frameworks such as Jest, Vitest, Cypress, or Playwright.
    • Understanding of performance optimization, scalability, authentication, and modern software development methodologies.
    • Strong communication, collaboration, and problem-solving skills.
    • Experience with GraphQL, Web Security, WebSocket, AI Integration, or Micro Frontend architecture is an advantage.

    Job details are sourced from the employer's original posting.

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    About the company

    Verint

    Verint is a global leader in customer engagement solutions, providing software and services for workforce engagement, customer analytics, and digital customer engagement.

    View all Verint jobs
    Industry
    Customer Engagement Software
    Open roles
    34

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