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    Verisure Services (UK) Limited

    Home Security

    SENIOR CALL CENTRE AGENT

    UK - Newcastle COE, United KingdomOn-SitePosted 1mo ago
    All Verisure Services (UK) Limited jobs

    Job description

    Salary: £30,000–£40,000 OTE | Uncapped Commission

    Location: Quorum Business Park, Benton Lane, Newcastle upon Tyne | Full-Time

    High-performing, target-driven Call Centre Agents wanted to join Verisure’s recruitment team, where you will contact applicants and move them through our hiring process.
    Join Verisure — Europe & South America’s #1 alarm company — and earn uncapped commission based on your results.

    Quick Facts

    • Salary: £30,000–£40,000 OTE
    • Uncapped commissions
    • Recruitment team environment
    • High-volume, fast-paced
    • Performance-driven KPIs

    Why Work With Us

    • Earn more by delivering results
    • Uncapped commission – your performance controls your income
    • Incentives, competitions & bonuses
    • 21 days holiday + bank holidays (rising to 23)
    • Birthday off
    • Benefits: discounts, gym access, medical insurance
    • Award-winning employer (Recognised as Top Employer 2026 for the fourth year in a row)

    Role Overview

    As a Call Centre Agent, you will contact applicants, build rapport, and move candidates through the recruitment process efficiently. This role suits competitive individuals who thrive in KPI-heavy environments and enjoy high activity levels.

    You will:

    • Make high-volume calls
    • Engage candidates confidently
    • Present the role clearly and build enthusiasm
    • Identify high-potential applicants
    • Keep candidates progressing through the process
    • Hit daily and weekly KPIs
    • Support team goals with consistency and pace

    What You Need

    • Strong phone skills
    • 2 years contact centre experience is a plus
    • Competitive, ambitious and results-driven
    • Comfortable working with KPIs
    • Clear communication (English)
    • Experience in sales, customer service or high-volume call centres is a plus
    • DBS check required (covered by Verisure)

    Who This Role Is For

    • High performers
    • Competitive personalities
    • People who enjoy fast-paced, target-driven environments
    • Candidates who want real earning potential and progression
    • Call centre professionals looking for a senior, performance-based role

    Apply Now

    If you want a role where performance equals income and ambition is rewarded, apply today.

    Verisure is an inclusive, disability-friendly employer. All applicants are welcome.

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    Job details are sourced from the employer's original posting.

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    About the company

    Verisure Services (UK) Limited

    Verisure is a leading European provider of professionally monitored home alarm systems.

    View all Verisure Services (UK) Limited jobs
    Industry
    Home Security
    Open roles
    625

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