Campaign Analyst

Bengaluru, IndiaRemoteFull-timePosted 3w ago

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Job description

Role description

As a campaign analyst, you will work closely with the US Applications team. Your role would involve taking ownership of data scrubbing in excel.
The role would also involve monitoring and analyzing the calls to effectively communicate issues and concerns to the Applications team.

Responsibilities

Data processing in Excel
Manually approving calls on an internal tool
Monitoring the call dashboard and taking appropriate actions
Escalating any technical issues to the relevant stakeholders and raising red flags if any

Requirements & Qualifications

Bachelor's degree in any field.
Excellent communication and analytical skills with an eye for details.
Strong Excel skills

Shift Details

Timings - 6pm to 4 am IST (US Shift)

Location: Anywhere in India / Remote

Bachelor's degree in any field.
Excellent communication and analytical skills with an eye for details.
Strong Excel skills

Timings - 6pm to 4 am IST (US Shift)

Location: Anywhere in India / Remote

Job details are sourced from the employer's original posting.

Open job posting

About the company

Vernacular.ai

Vernacular.ai is a Series A funded startup, we are an AI-First SaaS business that is driven with a mission to become the leading voice automation/AI platform in the world. Our team has extensive experience in the AI/automation space and through constant reiteration and hard work, we have successfully built our state of the art AI-based voice automation platform - VIVA. Currently, we have deployed our product in enterprise contact centers and are keen to deliver high value. We are a young, entrepreneurial, energetic team that's looking to disrupt the voice domain.

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Industry: Artificial Intelligence
Open roles: 3