Responsible for the systematic administration, organisation, and compliance of all training and education initiatives for production employees within the manufacturing environment. This role ensures that training operations are efficient, auditable, and consistently meet stringent safety, quality, and regulatory standards.
Objectives:
- To ensure all training activities support employees in successfully fulfilling their role expectations and grade requirements, with paramount focus on safety.
- To guarantee that all training programs equip employees with the necessary competency and understanding to deliver products that consistently meet quality and efficiency benchmarks.
Key Responsibilities:
- The successful candidate will play a pivotal role in establishing and maintaining robust systems to:
- Work in close collaboration with production and training teams to understand, establish, and schedule the training needs across all production areas and for individual employees.
- Ensure the most appropriate methods of training delivery (e.g., 1:1, group sessions, video, toolbox talks) are utilized and documented. Verify that training standards are consistently maintained through continuous alignment with safety and quality protocols.
- Ensure all training documentation accurately reflects the approved methods, tools, and systems of work required to complete tasks safely, efficiently, and in line with specifications.
- Manage comprehensive individual employee training records, ensuring every aspect of training is accurately captured and maintained in an auditable state. This includes adherence to accreditation body requirements (e.g., ISO) and internal compliance policies.
- Support the continuous improvement of training practices through research, collaboration, and benchmarking against internal and external centres of excellence.
- To play a key role in the development of AI tools within the Training Academy to further improve and develop production.
- Report all anomalies or challenges arising during the training process, whether related to individual trainee progress, training materials, or operational processes, to relevant stakeholders for resolution.
Please note the above duties and responsibilities are not intended to be an exhaustive list. To achieve business objectives, other duties may be included at the discretion of the line manager.
Required Skills & Experience:
- Proven experience in an administrative or coordination role, preferably within a manufacturing or training environment.
- Strong organizational skills with meticulous attention to detail, particularly in record-keeping and data management.
- Familiarity with compliance standards (e.g., ISO) and auditing processes is highly desirable.
- Excellent communication and interpersonal skills to liaise effectively with trainers, employees, and management.
- Proficiency in using digital systems for record management and scheduling, alongside strong IT skills to complete mandatory administrative reporting (MS Office).
The above duties and responsibilities are intended to describe the general nature and requirements of the position and are not intended to be an exhaustive list. In order to achieve business objectives, other duties may be included at the discretion of the department manager.
Please note: Shortlisting will be based on clearly demonstrated experience in line with the role’s key responsibilities and criteria.
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