Account Manager - Growth Accounts

**Location:** San Mateo\ **Team:** Account Management\ **Reports to:** Head of Account Management ### **About Veryfi** Veryfi is a leader in AI-powered document and data extraction, enabling businesses to transform unstructured data into real-time, actionable insights. Our customers rely on us for accuracy, speed, and a strong partnership across mission-critical workflows. ### **The Role** We are looking for a motivated and customer-focused **Account Manager** to manage a portfolio of growth accounts and help drive retention and growth. ### **Responsibilities** * Own day-to-day relationships with assigned customers and serve as their primary point of contact. * Develop a deep understanding of customer goals, use cases, and success metrics. * Manage renewals from start to finish, maintain accurate forecasts, and proactively identify risks. * Identify and drive expansion opportunities including increased usage, new products, and additional use cases. * Run regular check-ins and business reviews, communicating value, ROI, and adoption trends. * Partner cross-functionally with Technical Account Management, Product and Engineering to resolve issues and advance customer objectives. * Maintain disciplined CRM hygiene, account plans, and follow-up actions. * Act as the voice of the customer internally while ensuring a professional, responsive experience externally. ### **What We’re Looking For** * 1–3 years of experience in Account Management, Customer Success, Sales, or another client-facing role. * Strong communication and relationship-building skills. * Commercial curiosity and comfort discussing pricing and contracts. * Ability to manage multiple priorities across a portfolio of growth accounts. * SaaS or API experience is a plus. ### **What Success Looks Like** * High renewal rates across your book of business, with proactive risk mitigation. * Consistently achieves or exceeds expansion targets, taking full ownership of growth quotas. * Customers are engaged, realize value, and are referenceable advocates for Veryfi. * Clear visibility into account health, risks, and next steps, with decisive action to drive outcomes. **Compensation & Benefits** This Account Manager role offers a **base salary of $90,000–$110,000 per year**, with an **OTE of $150,000–$183,000** through performance incentives tied to renewals, expansions, and customer success metrics.

The role

also includes **full benefits**, including health, dental, and vision coverage, 401(k) contributions, paid time off, and opportunities for professional development and career growth within Veryfi.