TITLE: Starbucks Barista
DEPARTMENT: Food & Beverage
REPORTS TO: Starbucks Supervisor
JOB SUMMARY
Provides guests with friendly enthusiastic, yet professional and timely service when preparing quality beverages and products, and maintaining a clean and comfortable environment.
ESSENTIAL FUNCTIONS
- Take and place order, and serve and garnish food and drinks efficiently and accurately in work area as applicable
- Collect money, while following all proper cash handling and comp procedures
- Maintain the cleanliness, sanitation, and the appearance of the front and back of house, clear tables and counters; sweep and maintain the cleanliness of the dining area without interfering with the comfort of guests
- Pack and complete order as per guests' preference with any necessary condiments
- Properly label and date products per safety and sanitation procedures
- Perform opening and closing duties based upon shift assignment
- Unload warehouse orders and stock the orders to designated storage maintaining organization, stock and replenish products as needed in work station, counters, tables, etc.
- Resolve guest complaints within scope of authority; otherwise, refer the matter to management, notify supervisor and/or Security of all unusual events, circumstances, missing items, or alleged theft
- Perform other job-related duties as requested
SUPPORTIVE FUNCTIONS
In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the manager based upon the particular requirements of the hotel.
- Knowledge of menu items, including mixing and serving beverages, standard beverage recipes, preparation methods, glassware, garnishes, products, menu items, supplies and equipment
- Knowledge of standard kitchen equipment, including, but not limited to toasters, refrigerators and coolers, slicers and beverage machines
