Job Summary:
The Server provides table service to restaurant patrons by taking orders for food and beverages, delivering orders to the table, and ensuring that patrons have a pleasant dining experience.
Supervisory Responsibilities:
Duties/Responsibilities:
- Greets customers as they are seated at the table; ensures the table is clean and that utensils, napkins, and other needs have been provided.
- Distributes menus and presents the daily specials.
- Answers questions regarding the menu.
- Takes food and beverage orders and delivers them to the kitchen.
- Delivers food, beverages, condiments, and other requested items to customers.
- Ensures that food is prepared correctly and to customers’ satisfaction; returns incorrect or improperly cooked orders to kitchen.
- Collects plates and clears the table as customers finish their meals.
- Prepares customers’ checks and collects payments.
- Assists with other restaurant tasks such as cleaning the dining area and preparing silverware and condiments.
- Performs other related duties as assigned.
Required Skills/Abilities:
- Excellent interpersonal and customer service skills.
- Well-organized with ability to take and place food and beverage orders accurately.
- Ability to operate point-of-sale systems.
Education and Experience:
- Must be at least sixteen years old (at least 21 years old to serve alcoholic beverages).
- Previous experience as a server preferred.
- Must successfully complete restaurant’s training course.
Physical Requirements:
- Prolonged periods of standing and walking.
- Must be able to lift, balance, and carry trays of food weighing up to 50 pounds.
