Valet Driver

Job Description

• Provides assistance to all guests when they go in and out of vehicles. Opens passenger’s doors first.
• Responsible for parking and retrieving guests’ cars in an efficient, safe, and friendly manner.
• Documents all tickets with guest name, and walks around each vehicle noting damage prior to parking.
• Notifies the Valet Supervisor of any vehicle vandalism and/or new scratches upon retrieval.
• Operates two-way radio to communicate with base station or other vehicles. Ensure battery is charged and functioning properly.
• Maintains radio contacts throughout shift by setting to correct channel.
• Drives cart to transport valet staff between the valet parking lots and the overflow valet parking lots in a safe manner.
• Ensures cart is maintained and functioning properly, reports problems to supervisor/manager.
• Partners with and assists other team members to promote an environment of teamwork in order to achieve common goals.
• Maintains traffic control to ensure that fire lanes are kept clear when needed
• Provides guests with directions and information regarding property amenities, services, hours of operations and local areas of interest.
• Answers telephone calls, responds to all guest requests/complaints, and follows through to assure satisfactory outcome and compliance.
• Maintains knowledge of all parking lot entrances and exits.
• Maintains and organizes work area.
• Follows all California Vehicle law and Department of Transportation (DOT) regulations.
• Complies with and follows company and departmental policies and standard operating procedures.
• Ensures that a clean, safe, hazard-free work environment is maintained.
• Attends staff meeting for update on ongoing Enterprise activities and promotions.
• Notifies Security of any guest reports of theft.
• Performs all other duties as assigned.
• Does not provide supervision to others.
• High school diploma or general education degree (GED) preferred.
• California Responsible Beverage Service Training required upon hire.
• Valid Driver’s License Required.
• Clean Driving Record Required.
• Must be 21 years or older.
• 1 year of driving experience.
• Guest service experience.
• Must be able to drive a manual transmission.
• Good communication skills in both verbal and written.
• Detailed-oriented, organized, values teamwork, self-motivated, and ability to multi-task.
• Ability to work with diverse cultures and backgrounds.
• Must be dependable and has the ability to adjust to and manage change effectively.
• Ability to work in a fast-paced environment.
• Must be able to work flexible schedule according to business needs, including graveyard shift, evenings, weekends, and holidays.