A Human Resources Officer is responsible for assisting in the day-to-day running of the Human Resources Department, team member welfare, and engagement while delivering a positive first impression to all our internal team members.
- Ensure smooth and efficient operations of the Human Resources Department by welcoming all persons entering the Human Resources Office or via the telephone at all times.
- Provide updated information to all department heads and team members as needed.
- Process all necessary paperwork in an accurate and timely manner in order to meet specific deadlines and maintain a professional image at all times.
- Prepare the monthly birthday calendar and birthday cards on a daily basis for team members, and deliver the assigned gift and cake on time on a particular day.
- Organize and actively participate in all human resource social activities.
- Prepare feedback on all the activities and share the concerns with superiors.
- Organize and run the team members committee meetings monthly and when required throughout the month.
- Team members' notice boards update on a regular basis.
- Assist in the Team Member of the Month process (nomination, voting, and awarding).
- Prepares letters and documentation from Human Resources as requested by team members.
- Maintain and update all human resource records, i.e., personnel files, KBIs, exit interviews, leave, new team member information, etc.
- Assist on travel arrangements for new team members, including ticketing, transfer arrangements, and welcoming them to the resort when required.
- Prepares the new team member’s welcome letters and announcement regarding their first day of joining.
- Bachelor's degree in Human Resources, Learning & Development, or a related field.
- Proven experience as an HR officer, administrator, or other HR position.
- Experience with the hiring and onboarding process would be an advantage.
- Excellent English communication, both written and verbal.
- Strong interpersonal and problem-solving abilities and the ability to lead by example.
- Excellent communication skills and a high standard of grooming and presentation
