The IT Service Desk Technician serves as the first point of contact for end users seeking technical assistance. This role focuses strictly on identifying, troubleshooting, and resolving Tier 1 IT issues while providing friendly, customer-focused service. Technical support is delivered directly across multiple channels, including phone, email, walk-ins, and the ticketing portal.
Interested applicants should submit a Vincennes University application, cover letter, resume/cv, and full contact information for three professional references.
Job details are sourced from the employer's original posting.
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Vincennes University is a public university in Vincennes, Indiana.