Manager, IT Delivery

About Vanguard
Founded in 1975, Vanguard is one of the world's leading investment management companies. The firm offers investments, advice, and retirement services to tens of millions of individual investors around the globe—directly, through workplace plans, and through financial intermediaries.

Vanguard’s India Office

Vanguard’s office in India is a significant milestone in our global expansion. We are committed to establishing an enduring technology center in Hyderabad, Telangana and are excited to be adding talent who will focus on Artificial Intelligence (AI), mobile, and cloud-based technologies that drive our business outcomes and deliver a world-class experience for our clients.

Role Summary

The Manager, IT Delivery – Agentic AI & Innovation leads a high-performing technical team responsible for designing, developing, and scaling next-generation AI-driven platforms and automation solutions across Corporate Systems and the enterprise.

This role drives enterprise innovation through Agentic AI, intelligent automation, and workflow transformation, enabling measurable business value and improved client outcomes. The position partners with business and technology leaders to reimagine end-to-end processes, advancing beyond traditional automation into autonomous, AI-enabled workflows and decisioning models. 

The role aligns to Business Enablement Platforms (BEP) and Enterprise Productivity & Enablement (EP&E) objectives to deliver scalable, secure, and high-value AI solutions, contributing to enterprise-wide productivity, innovation, and value realization targets. 

This leader also fosters a culture grounded in innovation, collaboration, and crew development, consistent with BEP’s mission to accelerate high-impact outcomes through agile execution and disruptive technology. 

Responsibilities

AI Strategy & Innovation

• Define and drive the Agentic AI strategy across BEP platforms, aligning to enterprise and Corporate Systems priorities

• Lead the design and implementation of multi-agent systems and autonomous workflows

• Advance AI-powered workflow capabilities such as intelligent routing, decision automation, and self-optimizing processes 

• Build and scale a pipeline of high-impact AI use cases, accelerating time from concept to production

Business Value Delivery

• Identify, prioritize, and deliver AI and automation initiatives that generate measurable business value

• Drive process reimagination efforts to improve productivity, efficiency, and client experience

• Support enterprise value objectives, including AI-driven productivity and automation outcomes 

Delivery & Platform Leadership

• Lead end-to-end technology delivery across the software development lifecycle (SDLC)

• Oversee delivery of enterprise automation and workflow platforms (e.g., UiPath, Appian, QuickSuite)

• Ensure solutions are secure, scalable, and resilient, meeting operational excellence standards

• Drive adoption of AI-assisted development and engineering practices

Cross-Functional Leadership & Stakeholder Engagement

• Partner with business sponsors, product teams, and enterprise stakeholders to align technology solutions with strategic goals

• Lead cross-functional teams to deliver integrated, enterprise-level solutions

• Communicate status, risks, value, and outcomes to senior leadership

People Leadership & Culture

• Hire, develop, and lead a high-performing, AI-ready workforce

• Establish performance standards, provide coaching, and support career development

• Promote a culture of innovation, accountability, and continuous learning

• Champion BEP values around crew engagement, inclusion, and client focus

Operational Excellence & Governance

• Manage delivery metrics, performance tracking, and continuous improvement initiatives

• Oversee budgeting, resource allocation, and operational planning

• Ensure adherence to cybersecurity, risk, and compliance standards

• Identify and mitigate risks across the delivery lifecycle

Qualifications and Skills

• Minimum 8 years of experience in IT project management, software development, or IT service delivery. Previous leadership experience required.

• Bachelor’s or Master’s degree in Computer Science, Information Technology, or related field. PMP, ITIL, or Agile certifications preferred.

• 5+ years of leadership experience managing technical teams

• Proven experience in Agile, Scrum, and SDLC best practices

• Strong background in enterprise automation and workflow platforms (e.g., UiPath, Appian, or similar)

• Demonstrated ability to deliver complex, cross-functional technology initiatives

• Bachelor’s or Master’s degree in Computer Science, Information Technology, or related field

Preferred Qualifications

• Experience delivering AI/GenAI-enabled solutions, including agentic or autonomous systems

• Knowledge of cloud platforms and data integration (e.g., AWS-based ecosystems)

• Familiarity with AI workflow orchestration, APIs, and event-driven architectures

• Experience in prompt engineering and LLM-based solution design

• Strong understanding of cybersecurity frameworks and enterprise risk management

• Relevant certifications (e.g., Agile, PMP, ITIL)

Location

This role is based in Hyderabad, Telangana at Vanguard’s India office. Only qualified external applicants will be considered.

Our mission

Vanguard adheres to a simple purpose: To take a stand for all investors, to treat them fairly, and to give them the best chance for investment success.

Our commitment to you 

Vanguard takes the same long-term view of your success—at work and in life—with Benefits and Rewards packages that reflect what you care about, throughout all the phases and stages of your life. Our Total Rewards programs provide you and your loved ones with wellness support for key areas in your life:

Financial wellness 
We're committed to enabling your financial success and provide competitive offers and programs.

Physical wellness 
We're committed to providing benefits that support your physical health and wellness.

Personal wellness 
We're committed to providing resources that help support the full scope of your life.

How we work

Vanguard has implemented a hybrid working model for most of our employees (crew members), designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.